Outside Part and Service Sales
Company: McCandless Truck Center Colorado Springs
Location: Colorado Springs
Posted on: March 20, 2023
|
|
|
Job Description:
McCandless -Truck Center is one of the region's premier
Commercial Truck Sales & Leasing Dealerships, proudly serving the
Colorado Springs area -for many years. Our team enjoys a fantastic
culture and opportunities for advancement, which are company-wide
focused to help you grow both personally and professionally. We're
interested in helping you establish and build a long-term career
with us, because we know that happy employees lead to happier
customers!
What We Offer:
Serves as a default product and systems trainer for customers. -
Coordinates with the appropriate vendor, supplier, manufacturer, or
dealership employees to assist or handle these tasks as
necessary.
Actively pursues all-makes parts sales opportunities with all
assigned accounts.
-Prepares for and attends required sales meetings. -Prospects for
new business with existing and new customers. -Independently
researches and investigates existing, new, and/or related product
information in order to serve as a product manner expert for
customers and peers. -Creates and distributes sales oriented
marketing materials and product quotes. -Communicates parts orders
to counter or phone sales staff. -Communicates order and delivery
status with customers. -Coordinates with Parts Manager to maintain
sufficient inventory levels to meet customers demand. -Notify Parts
Manager and/or Director of Parts Operations of all customer service
related issues. -Gathers competitive pricing intelligence for parts
manager and director of parts operations. -Checks with customers to
ensure that delivery date of non-stock items is acceptable before
ordering. -Reviews any special orders with the parts manager and
obtains his/her approval. -Obtains parts manager's approval for any
special pricing. - Works with Parts Manager to ensure a pricing
strategy is in place for each customer to maximize dealer
profitability. -Advises counterperson and/or warehouse staff on
delivery instructions. -Follows up on parts orders to ensure that
customers have been served properly. -Coordinates service sales
with service sales, counter, and/or management staff. - Assists in
the advancement/prioritization of assigned customers vehicle's
through the service department. - -Acts as a public relations
liaison for the dealership. - Actively promotes all departments of
the dealership to our customers (New, Used, Lease, Body Shop,
Service, and Parts). - Works with appropriate personnel in each
department to pass along leads or research customer issues. -
-Maintains confidentiality of internal issues. -Turns in completed
call reports, time sheets, and expense reports on-time. -Attends
training seminars and/or completes online classes as requested by
the Parts Manager. - Including; Navistar Training, Self-Study
Training, and Vendor/Supplier Training, and any other industry
relevant training that is assigned. -Actively manages and maintains
any assigned customer consignment inventory as per the company
consignment inventory agreement. - Including; rotating inventory,
updating inventory, regular physical inventory counts, and
consignment inventory rationalization. -Maintains professional
appearance.TRANSPORTATION - -The company does provide a vehicle or
transportation for the outside sales representative. - -The parts
sales representative is required to keep the company vehicle neat
and clean. -MARGINAL DUTIES include the following. Other duties may
be assigned. -Updates customer records to reflect changes to
customers' names, addresses, etc. -Adds new customers to
appropriate mailing lists. -Reviews any special orders with the
parts manager and obtains his/her approval.QUALIFICATIONS TO
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
EDUCATION and/or EXPERIENCE
Five to Ten years related experience and/or training; or equivalent
combination of education and experience. - A minimum of two years
of fleet phone or counter person experience will be a prerequisite
for this position.LANGUAGE SKILLS
Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
government regulations. - Ability to write reports, business
correspondence, and procedure letters/manuals. - Ability to
effectively present information and respond to questions from
groups of managers, clients, customers, and the general
public.MATHEMATICAL SKILLSAbility to calculate figures and amounts
such as discounts, interest, commissions, proportions, percentages,
area, circumference, and volume. - Ability to apply concepts of
basic algebra and geometry. -REASONING ABILITYAbility to define
problems, collect data, establish facts, and draw valid
conclusions. - Ability to interpret and extensive variety of
technical instructions in mathematical or diagram form and deal
with several abstract and concrete variables.CERTIFICATES,
LICENSES, REGISTRATIONSAutomotive Service Excellence (ASE)
Certifications, Applicable Vendor or Part Manufacturer Training
Course Certificates, Valid Drivers License, Medium/Heavy Truck
Parts Specialist Certification. -PHYSICAL DEMANDS The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
-While performing the duties of this job, the employee is
occasionally required to stand; use hands to finger, handle, or
feel; and climb or balance
Keywords: McCandless Truck Center Colorado Springs, Colorado Springs , Outside Part and Service Sales, Sales , Colorado Springs, Colorado
|
Click
here to apply!
|
