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Guest Services Representative - Aspen, CO

Company: Aspen Skiing
Location: Colorado Springs
Posted on: September 24, 2022

Job Description:

Job Description
The Guest Service Representative position is responsible for interacting with guests to ensure a memorable experience throughout the ski area. This position may cover work areas such as base area, on-mountain and parking lots.
Essential Job Functions
Greet guests and maintain a friendly and helpful attitude dealing with guest needs
Be able to answer questions, promote and offer information about the resort and surrounding area
Set-up, operate, maintain and breakdown work area while ensuring a safe and neat environment
Report complaints and guest concerns to supervisor in a timely manner
Collect, handle and store ski/snowboard equipment
Conduct market research surveys with on-site guests when necessary
Perform other duties as assigned

Qualifications
High School diploma or equivalent
Previous experience in the guest service industry preferred
General knowledge of the resort and area preferred
Basic computer skills preferred
Basic accounting skills preferred

Additional Information
Supervision Given and Received
Supervision Given: This position has no supervisory responsibilities.--
Supervision Received: Works under direct supervision of the Guest Services Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.--
Work Environment and Physical Demands
Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time --
Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces--
Must be able to frequently lift, push or pull up to 50 lbs individually or with assistance--
The physical demands described here are representative of those that-- -must be met-- -by an employee to successfully perform the essential functions of this job.----- - Reasonable accommodations-- -may be made-- -to enable individuals with disabilities to perform the essential functions.----- - ----- ------ ---
This job description-- -is designed-- -to indicate the general nature and level of work. It-- -is not designed-- -to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.--
Aspen Skiing Company / ASPENX / The Little Nell /-- -Limelight Hotel-- -is an equal opportunity employer.-- ---
For an overview of Aspen Skiing Company's benefits and other compensation visit-- - aspensnowmass.com/jobs/benefits
As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace.-- -Read more about our policies as it relates to employee safety here
PandoLogic. Keywords: Guest Service Agent, Location: Colorado Springs, CO - 80926

Keywords: Aspen Skiing, Colorado Springs , Guest Services Representative - Aspen, CO, Sales , Colorado Springs, Colorado

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