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Circuit Management Analyst - TS/SCI Clearance - ECS2141

Company: Joint Enterprise Technologies
Location: Colorado Springs
Posted on: May 24, 2023

Job Description:

About Us:Today's global security environment is a constant of change. Threats can arise from any point on the globe and our military services must be prepared and capable of responding at a moments' notice. A core force multiplier is the role played by government contracted services. Come join our Service-Disabled Veteran-Owned Small Business team as we continue to serve the nation and the dedicated men and women who came after us.About the Opportunity:Joint Enterprise Technologies is currently seeking an experienced Circuit Management Analyst -to facilitate the customers Authorized Service Interruption coordination process. The successful candidate will partner -closely with leaders and stakeholders within the Enterprise Communications Services (ECS) organization by providing a single point of contact for -management and reporting of impacts to enterprise network systems -and services operations. The candidate will provide input -to -ASI business processes with the goal of streamlining and improving status reporting to ECS customer leadership -to improve collaboration -and overall the quality of network operations. Must possess knowledge of Defense Information Systems Agency (DISA) -circuit -documentation and provisioning systems and processes. -Required Clearance:

  • Willingness to submit to and pass a Counter Intelligence (CI) Polygraph.Location:
    • Colorado Springs, COKey responsibilities include:
      • Provide the overall management of the customer's Enterprise-wide Authorized Service Interruption (ASI) program
      • Perform daily coordination with different internal and external stakeholder groups for coordination of Higher-Level scheduled maintenance requests and internal scheduled maintenance that may impact the customer's network
      • Isolate "point-to-point" related circuits that may be affected by an ASI and report what customer systems and services may be affected per each circuit
      • Determine if alternate transmission capabilities (alternate path's / tunnels) exist for each site affected
      • Establish and/or maintain the Circuit Management database while sustaining 95% accuracy
      • Provide reporting for all new circuit starts and discontinue orders, to include circuit size, location, node designation, Monthly Recurring Cost (MRC), usage, bandwidth utilization reports, and operational status
      • Conduct end-to-end testing after vendor delivery of new circuits to include a minimum 72-hour burn-in certification prior to customer acceptance
      • Provide 100% of as-built documentation/diagrams for all supported networks and store contents in the Enterprise Knowledge / Content Management site
      • Experience with various Microsoft technologies such as MS Office (Word, Excel, and PowerPoint), Visio, and SharePoint
      • Experience with the following systems/applications:
        • ServiceNow Ticketing System
        • Telecommunications Certification Office Support System (TCOSS)Skill Requirements:
          • Communications: Ability to collaborate and build -consensus and across many business units; explain complex concepts in layman's language; generate enthusiasm; communicate with all levels of management and staff. Establishing straightforward, productive relationships; treating all individuals with fairness and respect; showing great drive and commitment to the organization's mission; maintaining high standards of personal integrity;
          • Client Orientation: Understands clients' needs and concerns; responds promptly and effectively to client needs; Customizes services and products as appropriate; is proactive; balances "analysis" with "doing"; sets high standards for self; Commits to organizational goals
          • Teamwork: Collaborates with others in own unit and across boundaries; acknowledges the contribution of others; works effectively with all individuals; willing to seek help as needed. Influencing and resolving differences across organizational boundaries: Gaining support and commitment from others even without formal authority; resolving differences by determining needs and forging solutions that benefit all parties; promoting collaboration and facilitating teamwork across organizational boundaries.
          • Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing. Demonstrates - analytical thinking and decisive judgment - analyzing issues and problems systematically, gathering broad and balanced input, drawing sound conclusions and translating conclusions into timely decisions and actions.Key Competencies:
            • Interpersonal Skills
            • Communication skills - verbal and written
            • Listening skills
            • Problem analysis and problem solving
            • Attention to detail and accuracy
            • Customer Service orientation
            • Adaptability
            • Ability to work independently within a team concept
            • Ability to multitask in a stressful environmentRequired -Education & Experience:
              • HS/GED + 12 -years experience
              • Associates Degree + 10 -years experience
              • Bachelor's Degree + 8 -years experience
              • Master's Degree + 6 -years experience
              • PhD + 4 -years experienceRequired Certifications: -
                • CompTIA Security+ CEIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. -Joint Enterprise Technologies, LLC is a drug-free workplace and participates in E-Verify.Joint Enterprise Technologies, LLC is an equal access/equal opportunity employer, committed to excellence in service through diversity employment. -Joint Enterprise Technologies, LLC is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. If you feel you require a reasonable accommodation to apply for a position with Joint Enterprise Technologies, LLC, please call 813-436-9946 or e-mail us and let us know the nature of your request, along with your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request will be considered.Powered by JazzHR

Keywords: Joint Enterprise Technologies, Colorado Springs , Circuit Management Analyst - TS/SCI Clearance - ECS2141, Professions , Colorado Springs, Colorado

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