Circuit Management Analyst - TS/SCI Clearance - ECS2141
Company: Joint Enterprise Technologies
Location: Colorado Springs
Posted on: May 24, 2023
Job Description:
About Us:Today's global security environment is a constant of
change. Threats can arise from any point on the globe and our
military services must be prepared and capable of responding at a
moments' notice. A core force multiplier is the role played by
government contracted services. Come join our Service-Disabled
Veteran-Owned Small Business team as we continue to serve the
nation and the dedicated men and women who came after us.About the
Opportunity:Joint Enterprise Technologies is currently seeking an
experienced Circuit Management Analyst -to facilitate the customers
Authorized Service Interruption coordination process. The
successful candidate will partner -closely with leaders and
stakeholders within the Enterprise Communications Services (ECS)
organization by providing a single point of contact for -management
and reporting of impacts to enterprise network systems -and
services operations. The candidate will provide input -to -ASI
business processes with the goal of streamlining and improving
status reporting to ECS customer leadership -to improve
collaboration -and overall the quality of network operations. Must
possess knowledge of Defense Information Systems Agency (DISA)
-circuit -documentation and provisioning systems and processes.
-Required Clearance:
- AN -ACTIVE -DEPARTMENT -OF -DEFENSE -TS/SCI SECURITY -CLEARANCE
-IS -REQUIRED IN ORDER TO APPLY.
- Willingness to submit to and pass a Counter Intelligence (CI)
Polygraph.Location:
- Colorado Springs, COKey responsibilities include:
- Provide the overall management of the customer's
Enterprise-wide Authorized Service Interruption (ASI) program
- Perform daily coordination with different internal and external
stakeholder groups for coordination of Higher-Level scheduled
maintenance requests and internal scheduled maintenance that may
impact the customer's network
- Isolate "point-to-point" related circuits that may be affected
by an ASI and report what customer systems and services may be
affected per each circuit
- Determine if alternate transmission capabilities (alternate
path's / tunnels) exist for each site affected
- Establish and/or maintain the Circuit Management database while
sustaining 95% accuracy
- Provide reporting for all new circuit starts and discontinue
orders, to include circuit size, location, node designation,
Monthly Recurring Cost (MRC), usage, bandwidth utilization reports,
and operational status
- Conduct end-to-end testing after vendor delivery of new
circuits to include a minimum 72-hour burn-in certification prior
to customer acceptance
- Provide 100% of as-built documentation/diagrams for all
supported networks and store contents in the Enterprise Knowledge /
Content Management site
- Experience with various Microsoft technologies such as MS
Office (Word, Excel, and PowerPoint), Visio, and SharePoint
- Experience with the following systems/applications:
- ServiceNow Ticketing System
- Telecommunications Certification Office Support System
(TCOSS)Skill Requirements:
- Communications: Ability to collaborate and build -consensus and
across many business units; explain complex concepts in layman's
language; generate enthusiasm; communicate with all levels of
management and staff. Establishing straightforward, productive
relationships; treating all individuals with fairness and respect;
showing great drive and commitment to the organization's mission;
maintaining high standards of personal integrity;
- Client Orientation: Understands clients' needs and concerns;
responds promptly and effectively to client needs; Customizes
services and products as appropriate; is proactive; balances
"analysis" with "doing"; sets high standards for self; Commits to
organizational goals
- Teamwork: Collaborates with others in own unit and across
boundaries; acknowledges the contribution of others; works
effectively with all individuals; willing to seek help as needed.
Influencing and resolving differences across organizational
boundaries: Gaining support and commitment from others even without
formal authority; resolving differences by determining needs and
forging solutions that benefit all parties; promoting collaboration
and facilitating teamwork across organizational boundaries.
- Learning and knowledge sharing: open to new ideas; shares own
knowledge; applies knowledge in daily work; builds partnerships for
learning and knowledge sharing. Demonstrates - analytical thinking
and decisive judgment - analyzing issues and problems
systematically, gathering broad and balanced input, drawing sound
conclusions and translating conclusions into timely decisions and
actions.Key Competencies:
- Interpersonal Skills
- Communication skills - verbal and written
- Listening skills
- Problem analysis and problem solving
- Attention to detail and accuracy
- Customer Service orientation
- Adaptability
- Ability to work independently within a team concept
- Ability to multitask in a stressful environmentRequired
-Education & Experience:
- HS/GED + 12 -years experience
- Associates Degree + 10 -years experience
- Bachelor's Degree + 8 -years experience
- Master's Degree + 6 -years experience
- PhD + 4 -years experienceRequired Certifications: -
- CompTIA Security+ CEIn compliance with federal law, all persons
hired will be required to verify identity and eligibility to work
in the United States and to complete the required employment
eligibility verification document form upon hire. -Joint Enterprise
Technologies, LLC is a drug-free workplace and participates in
E-Verify.Joint Enterprise Technologies, LLC is an equal
access/equal opportunity employer, committed to excellence in
service through diversity employment. -Joint Enterprise
Technologies, LLC is committed to working with and providing
reasonable accommodation to applicants and employees with
disabilities. If you feel you require a reasonable accommodation to
apply for a position with Joint Enterprise Technologies, LLC,
please call 813-436-9946 or e-mail us and let us know the nature of
your request, along with your contact information. Reasonable
accommodations are considered on a case-by-case basis. Please note
that only those inquiries concerning a request will be
considered.Powered by JazzHR
Keywords: Joint Enterprise Technologies, Colorado Springs , Circuit Management Analyst - TS/SCI Clearance - ECS2141, Professions , Colorado Springs, Colorado
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