Location: Colorado Springs
Posted on: May 12, 2022
Responsible for the development of application and reporting
solutions to address business needs. Understand business process,
and the systems utilized to implement business process to achieve
Company goals. Provide detailed analysis to business problems
utilizing data from disparate sources. Recommend solutions to
business problems to assist management and end users meet business
goals in various operational areas within the Company. Systems
Analysts are the liaisons between the Business Analysts and the
technical solution providers such as Engineering, IT and/or 3 Party
Major Duties And Responsibilities
Actively and consistently support all efforts to simplify and
enhance the customer experience
Gather, analyze, refine, validate, document and maintain complex
systems requirements for all opportunity to cash order flow
activities for all lines of business (video, data, voice) for
residential and commercial services.
Analyze system interdependencies, system requirements, risks, risk
mitigators that could impact or be impacted by the delivery of new
products, services, processes and/or support technologies. This
includes assessing and communicating impacts of systems changes
and/or outages to the business.
Define, document, implement and track related systems
Understand business processes/functions supported by existing
process enablers vs. manual.
Recommend and support implementation and business process redesign
business processes where applicable to leverage available or new
Translate functional specifications into systems/technical
specifications for use by DBAs and/or developers for system
configuration and deployment.
Maintain library of systems/technical specifications via Change
Create and maintain library of test cases and traceability to
documented business and system requirements.
Function as the liaison between the Business Analysts and the
technical support personnel such as IT/OSS/Billing/3 rd Party
suppliers DBAs, developers, integrators, etc. to properly interpret
and deliver to the technical specifications.
Perform Other Duties As Required
Skills/Abilities And Knowledge
Ability to read, write, speak and understand English
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and
Ability to communicate with all levels of management and company
Ability to define key performance indicators / metrics
Ability to document, prepare and present data-driven
Ability to make decisions and solve problems while working under
Ability to manage multiple projects at one time
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job
Ability to supervise and motivate others
Ability to use personal computer & software applications (i.e.
Word, Excel, Visio, etc.)
Cross-functional management skills
Knowledge of process and project management
Knowledge of general accounting and billing procedures
Bachelor's degree in Computer Science, Business Administration or
related field or equivalent experience
Related Work Experience Number Of Years
Systems analysis experience 3
Software development and implementation experience 3
Project management experience 2
Telecommunications experience 2
Charter Communications is an Equal Opportunity Employer -
Here, employees don't just have jobs, they build careers. That's
why we believe in offering a comprehensive pay and benefits package
that rewards employees for their contributions to our success,
supports all aspects of their well-being, and delivers real value
at every stage of life.
The pay for this position has a minimum of $73,100.00 . The actual
salary offer may be higher as we carefully consider a wide range of
factors, including your skills, qualifications, experience and
location. Also, certain positions are eligible for additional forms
of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States
by our Spectrum brands, including: Spectrum Internet -, TV, Mobile
and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum
Reach. When you join us, you're joining a strong community of more
than 93,000 individuals working together to serve more than 32
million customers in 41 states and keep them connected to what
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Keywords: Spectrum, Colorado Springs , Business Analyst, Professions , Colorado Springs, Colorado
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