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Field Service Technician

Company: Johnson Controls, Inc.
Location: Colorado Springs
Posted on: November 22, 2021

Job Description:

What you will do We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment. As the skill progresses as do the opportunities for advancement throughout Johnson Controls. How you will do it * Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites. * Keep track of service calls via computer, perform services on various video products, EAS equipment, and RFID equipment. * Maintain a record of hours worked, accounts serviced, and administrative time. * Maintain an accurate parts inventory at levels that ensure a first-time fix. * Responsibly operate company vehicles to and from service calls. * Demonstrate and train customers on how to use their equipment properly. * Update direct manager concerning customer satisfaction, any potential sales opportunities, or recurring problems. * Take care of other tasks as needed What we look for Required: * High School Diploma or GED * Associates degree in electronics preferred - can be substituted for a formalized training program from a technical college, university, or military equivalent. Certifications are also accepted. * Must have a valid driver's license * General knowledge of electronics required. * State Licensing as required. (State Dependent) * Must have a mechanical aptitude and be able to use hand and power tools. * Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. *

  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. *
  • Strong organizational skills, a positive attitude, and an ability to learn quickly. *
  • Must be capable of working independently or as a team *
  • Functional and practical comprehension of MS Office and PC skills. *
  • Confident, articulate, and professional speaking abilities *
  • Ability to travel and work overtime as needed. *
  • Ability to review plans, diagrams, and flow charts, as well as all tools to capture the work processes associated with executing the project plan - preferred. *
  • Complete Basic EAS/Video new hire classroom certifications *
  • Complete RFID Basic Certification *
  • Demonstrate the ability to work independently solving higher level of troubleshooting skills Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

Keywords: Johnson Controls, Inc., Colorado Springs , Field Service Technician, Professions , Colorado Springs, Colorado

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