Network Support Technician

Company: Sanford Federal
Location: Colorado Springs
Posted on: April 5, 2021

Job Description:

Sanford Federal, Inc. (Sanford Federal) headquartered in Stafford, VA., is a premier, economically disadvantaged woman-owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management systems support, as well as business and infrastructure management services.

We are among the most innovative, respected, and ethical providers of technology solutions to the United States government. Our mission is to provide superior-quality, innovative, information technology solutions that help federal agencies best aid, serve, and protect the American people.

Network Support Technician

Colorado Springs, CO

• Information Technology
  
  G3 Innovative Solutions is an IT Services company founded to create innovative solutions to enhance the capabilities of our customers. G3 employees have successfully satisfied the technology needs of the U.S. Government and we continue to maintain relationships with those who have specialized expertise in the federal market. G3's broad experience, focus toward desired outcomes, and commitment to Innovation ensures responsive and long-lasting results. Job Description: G3 Innovative Solutions is currently seeking a Network Administrator with an active TS/SCI clearance to provide monitoring; maintenance and advanced support of the Enterprise Network Infrastructure to support a 24x7 NOC (Network Operations Center). Responsibilities include identification, troubleshooting, resolution, and customer support for all managed networks. Candidate must be familiar with the use of Putty, GEM, HPNA, HPNNMi. Knowledge of Cisco IOS, Service Central Ticketing System, COMSEC and various network monitoring/troubleshooting tools as required. Duties and responsibilities:
  
  
• Ability to identify, analyze, and resolve fault and isolations within the customer's network infrastructure
• Demonstrate advanced network troubleshooting techniques and experience commensurate with that of CCNA
• Ensure compliance with network security policies and procedures
• Assist in the development of the policies and procedures as they pertain to the network environment
• Manage resource availability across the network enterprise
• Create and report all outage notifications and network related issues in accordance with standard operating procedures and guidelines
• Demonstrate experience with BGP and OSPF routing protocols
• Demonstrate experience with both LAN and WAN troubleshooting
• GEM experience for monitoring and configuration of crypto equipment
• Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192)
• Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above
• Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment
• Participate in engineering projects or upgrades as tasked by GDIT management
• Interface with vendors to ensure proper performance of tools and software packages
• Track and process Authorized Service Interruptions (ASI's) as directed by GDIT Management
• Provide After Action Reports (AARs) for Problem Management resolution
• Demonstrate experience programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors)
• Provide system/equipment/specialized training and technical guidance to lower tier employees
• NOC is 24x7 shift work; to include weekends and holiday for all employees --- Day Shift: 6am - 2:30pm --- Swing Shift: 2pm - 10:30pm --- Mid Shift: 10:30pm - 6am
  
  Requirements:
  
  
• Must have a Bachelors and five years of experience or nine years of experience in a similar role.
• Must possess and maintain a TS/SCI Security Clearance.
• Must have and maintain a DoD 8570 approved IAT II level certification.
• Must have and maintain at least one CCNA, CCNP, CCIE, JNCIS-ENT, JNCIP-ENT or similar network certification to maintain DoD 8570 computing environment requirement.
  
  Location:
  
  
• Colorado Springs, CO
  
  Clearance:
  
  
• Top Secret/SCI with CI Poly
  
  Salary: negotiable
  
  Benefits Offered: 401K, Medical, Dental, Life, Medical, Vision, and more Employment Type: Full-Time Clearance (Required): Must currently possess at least a TS/SCI with CI Poly.
  
  Why Sanford Federal?
  
  You can take pride in working for a company dedicated to serving our government by providing the best, most cost-effective solutions for the US Government. Our work helps the US Government secure our nation, support the efforts of our military and intelligence communities, and provide lifesaving medical services to our soldiers, vets, and their families.
  
  Please submit your most up-to-date resume. Please be sure to highlight your relevant experience.
  
  Sanford Federal is an equal opportunity employer and encourages all qualified candidates to apply.
  
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Keywords: Sanford Federal, Colorado Springs , Network Support Technician, Professions , Colorado Springs, Colorado