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Asset Protection Officer

Company: Discover Goodwill
Location: Colorado Springs
Posted on: March 16, 2019

Job Description:

OBJECTIVE The objective of the Loss Prevention & Safety Specialist position is to increase Loss Prevention and Safety awareness, provide security, and investigate internal and external theft at Discover Goodwill's Retail locations. This position works under the direction and supervision of the Loss Prevention Supervisor. REQUIREMENTS

  • Educational requirement: Associates degree in related field is preferred. May substitute known performance for formal education.
  • Other: Must have a valid Colorado driver's license.
  • Technical skills required: Must be able to clearly communicate with staff and site managers and be able to write in an organized and concise manner. Must be proficient in Microsoft Outlook, Excel, Word, and Power Point.
  • Other: Must be available during evening and weekend hours when needed. OTHER REQUIREMENTS/PREFERENCES
    • Investigate detain, and interview individuals apprehended for shoplifting and internal theft in accordance with local, State, and Federal laws, as well as company procedures.
      • Prepare investigative reports in a timely fashion for the Loss Prevention Supervisor and Director of Risk Management, as well as working with the Human Resources Department and management of the area investigated for any personnel corrective action(s).
        • To conduct surveillance and monitoring on donation sites or other facilities as needed.
          • Perform loss prevention audits at Retail sites. Communicate and consult with Loss Prevention Supervisor on audit results and trends.
            • Create associate awareness related to internal and external theft, operational deficiencies, and physical security.
              • Provide an open-door policy for reporting any issues related to internal or external theft or loss prevention issues.
                • Act as the liaison between the organization and law enforcement authorities as appropriate.
                  • Perform other duties as assigned. STANDARDS FOR MEASURING PERFORMANCE:
                    • The ability to work with various personnel conducive to a productive work environment and relay information through good communication skills.
                      • Display excellent character and integrity and maintain independence and objectivity during investigations.
                        • Completeness, accuracy, and punctuality of reports and other assignments.
                          • The ability to assist the Organization in meeting or exceeding accreditation standards approved or endorsed by Goodwill Industries International (GII) and the Commission on Accreditation of Rehabilitation Facilities (CARF).
                            • Ensuring all investigative reports are kept confidential, except for sharing with those on a need to know basis.
                              • Ability to meet deadlines and respond to special requests and expressed desires of the Loss Prevention Supervisor and the Director of Risk Management.
                                • Initiative and quality of work.
                                  • The manner in which these individuals conduct him/herself should reflect the high standards of integrity and morals, which are expected of all Goodwill personnel.

                                    Keywords: Discover Goodwill, Colorado Springs , Asset Protection Officer, Other , Colorado Springs, Colorado

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