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First Assistant Golf Professional

Company: Country Club of Colorado
Location: Colorado Springs
Posted on: September 16, 2023

Job Description:

The Country Club of Colorado is looking for a First Assistant. This position is critical to ensuring day-to-day golf operations runs smooth and provide exceptional service to members and guests.

General Purpose:

The Assistant Golf Professional position will report to the Head Golf Professional and indirectly to the Club Manager. Responsibilities will include, but are not limited to, serving the members and guests of the Club and the Resort in a courteous and professional manner, prioritizing assignments, handling multiple tasks, and working independently or as part of a team. The use of interpersonal skills - including a positive attitude, the ability to solve conflict, and giving constructive feedback - as well as having good verbal and written communication skills will also be necessary.

Essential Duties and Responsibilities:

Daily Responsibilities: Front of the House Operations (40%):

-Providing excellent customer service to members and guests of the Club and the Resort will be the most important aspect of the job. It will be important to develop good working relationships with the membership to be able to meet their needs efficiently and effectively.
-Tee sheet management: seven-to-ten-day outlook; regular tee times; times booked in advance for ALL league and tournament play; and open, close, and starter times.
-Assist in all aspects of managing the golf operations staff.
-Point of Sale system management including assisting in required daily and monthly reporting (e.g., POS reconciliation and monthly inventory).
Back of the House Operations (50%):

-League and tournament operations, including but not limited to Corporate Event execution and member and resort event management, (e.g., the scheduling, scoring, billing and payouts as defined by each group's bylaws or written contracts).
-Product knowledge and the ability to share information to increase golf staff knowledge of the products we offer for better customer service.
-Research and provide recommendations for equipment and soft goods based on trends.
-Attend meetings and product knowledge demos as part of the buying team.
-Vendor Demo Day scheduling and execution
-Re-gripping as well as other minor club work including modification if the equipment necessary is available.
Other Duties and Responsibilities (10%):

-Perform other related duties as assigned.
-Ensure safe working practices of self and others.
-Desire to learn and dedication to customer service.
-Fitting golf equipment and teaching the game to all ages and abilities.
-Attend trainings and meetings and may be assigned to resort committees or work groups.
-Golf Shop Merchandising, Inventory control, and budget allocation including pre-book meetings with vendors.
-Pro shop appearance: merchandising, cleanliness, and organization.
Education and/or Experience:

-High school diploma or equivalent
-Minimum two years of vocational or industry training in a specifically golf or high-volume retail related program or organization.
-Computer Skills: Knowledge of Microsoft Office Suite, tournament, tee sheet, POS, and event software
-Cash handling and counting change.
-A combination of experience and education may be considered.
Preferred Consideration will be given for the following:

-A PGA member in good standing, or eligible Associate PGA Professional, capable of attaining a Class A membership in the PGA of America within the timeline provided by the program is strongly preferred.
-Eligible Associate PGA Professional, or Level 3 PGM Student.
-Bachelor's degree in a related field would be preferred.
-Minimum two-years' experience in a golf operation with supervisory duty.
-Teaching experience in the game of golf
-Three years in a high-volume retail sales environment, preferably golf, with progressive responsibility during that time.
Licenses, Certifications, and Other Requirements:

-Valid Driver's License
-A PGA or LPGA member in good standing
Necessary Knowledge, Skills, and Abilities:

-Knowledge and experience with of all aspects of a golf course operation
-Ability to handle cash flow with accuracy in adherence with established procedures.
-Knowledge of modern office procedures, methods, and general equipment
-Must be highly motivated and take direction well with excellent interpersonal and communication skills, both written and verbal
-Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness.
-Ability to provide outstanding customer service and get along with co-workers, patrons, and supervisors as well as interact with employees and vendors in a professional and friendly manner.
-Ability to assist with and communicate concerns regarding programs, facility, and staff.
Working Environment:

Work is performed primarily indoors but can be outdoors and requires the ability to drive. Frequent interruptions, by both customers and other employees, are a part of daily duties. Work environment is high paced. Position requires employee to work on weekends, holidays, and evenings. Occasionally lifts more than 50 lbs. May work alone or as part of a crew.

Recreation Industry Proviso:

Our shifts and needs vary every day and the golf course is open seven days a week the majority of the year. Weekend and holiday work is a given as it is some of our busiest periods and the staffing is maximized to handle volume.

Salary Range $50,000 - $57,000 based on work experience. Additional compensation is available through lessons, clinic, as well as tournament and service fee commissions.

Keywords: Country Club of Colorado, Colorado Springs , First Assistant Golf Professional, Other , Colorado Springs, Colorado

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