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Front Desk Coordinator

Company: Breathing and Sleep Center
Location: Colorado Springs
Posted on: May 24, 2023

Job Description:

*Front Office Coordinator Duties and Responsibilities*

- Greets, responds quickly and effectively to needs of patients and guests

- Collects all necessary fees and posts payments accurately

- Provides follow up confirmation of appointments for patients who failed to do so electronically

- Maintains the flow and paperless environment within the office

- Answers phone calls

- Promptly responds to voicemails and emails

- Resolve patient issues in accordance with company policies

- Manage patient scheduling and direct patient flow

- Properly maintain patient accounts and records

- Understand treatment plans

- Setup third party finance options for patients

- Assist patients in filling out required intake forms; ensure patient forms are filled out completely

- Provide patients with referral source information

- Keep track of office supplies and place supply orders when necessary

- Update and verify patient insurance information

- Cross-train to serve as back up clinical assistant as necessary

- Clean operatories as needed; prepare equipment for patient use

- Sort and organize incoming and outgoing mail

- Maintain petty cash records

- Participates in staff meetings and trainings

- Ensure office/reception area is maintained and professional in appearance

- Maintain professional personal appearance

- Commitment to exceptional patient experience

- *Create and contribute to a positive, supportive team environment*

- Completes tasks as assigned

*Leadership Skills*

- Understands the organizational mission

- Demonstrates a sense of responsibility for the success of the group

- Ability to adapt to change

*Interpersonal Abilities/Personal Characteristics*

- Uses sound judgment

- Self-motivated

- Organizes and maintains work environment to allow for maximum productivity

- Reports on time for scheduled shifts and stays until the end of the scheduled shift.


- Communicates clearly and effectively, both orally and in writing

- Written and verbal English competency

- Able to follow written and verbal directions

*Minimum Requirements*

- High school diploma or G.E.D. equivalent

- Intermediate proficiency skills in the use of Microsoft Windows, Outlook and Word

- Valid driver's license

- Ability to work independently and in a team setting

- Must work scheduled hours as assigned

- Positive, upbeat personality with a can-do spirit

*Preferred Skills*

- Previous dental receptionist/office experience

- Experience with Dentrix Ascend electronic dental records

Job Type: Full-time

Pay: $17.00 - $21.00 per hour


* 401(k) matching

* Employee discount

* Health insurance

* Paid time off

* Vision insurance


* Day shift

Ability to commute/relocate:

* Colorado Springs, CO 80918: Reliably commute or planning to relocate before starting work (Required)


* Dental office: 1 year (Preferred)

Work Location: In person

Keywords: Breathing and Sleep Center, Colorado Springs , Front Desk Coordinator, Other , Colorado Springs, Colorado

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