Front Desk Coordinator

Company: Breathing and Sleep Center
Location: Colorado Springs
Posted on: May 24, 2023

Job Description:

*Front Office Coordinator Duties and Responsibilities*


- Greets, responds quickly and effectively to needs of patients and guests


- Collects all necessary fees and posts payments accurately


- Provides follow up confirmation of appointments for patients who failed to do so electronically


- Maintains the flow and paperless environment within the office


- Answers phone calls


- Promptly responds to voicemails and emails


- Resolve patient issues in accordance with company policies


- Manage patient scheduling and direct patient flow


- Properly maintain patient accounts and records


- Understand treatment plans


- Setup third party finance options for patients


- Assist patients in filling out required intake forms; ensure patient forms are filled out completely


- Provide patients with referral source information


- Keep track of office supplies and place supply orders when necessary


- Update and verify patient insurance information


- Cross-train to serve as back up clinical assistant as necessary


- Clean operatories as needed; prepare equipment for patient use


- Sort and organize incoming and outgoing mail


- Maintain petty cash records


- Participates in staff meetings and trainings


- Ensure office/reception area is maintained and professional in appearance


- Maintain professional personal appearance


- Commitment to exceptional patient experience


- *Create and contribute to a positive, supportive team environment*


- Completes tasks as assigned




*Leadership Skills*


- Understands the organizational mission


- Demonstrates a sense of responsibility for the success of the group


- Ability to adapt to change




*Interpersonal Abilities/Personal Characteristics*


- Uses sound judgment


- Self-motivated


- Organizes and maintains work environment to allow for maximum productivity


- Reports on time for scheduled shifts and stays until the end of the scheduled shift.




*Communication*


- Communicates clearly and effectively, both orally and in writing


- Written and verbal English competency


- Able to follow written and verbal directions




*Minimum Requirements*


- High school diploma or G.E.D. equivalent


- Intermediate proficiency skills in the use of Microsoft Windows, Outlook and Word


- Valid driver's license


- Ability to work independently and in a team setting


- Must work scheduled hours as assigned


- Positive, upbeat personality with a can-do spirit




*Preferred Skills*


- Previous dental receptionist/office experience


- Experience with Dentrix Ascend electronic dental records


Job Type: Full-time


Pay: $17.00 - $21.00 per hour


Benefits:

* 401(k) matching

* Employee discount

* Health insurance

* Paid time off

* Vision insurance

Shift:

* Day shift




Ability to commute/relocate:

* Colorado Springs, CO 80918: Reliably commute or planning to relocate before starting work (Required)


Experience:

* Dental office: 1 year (Preferred)



Work Location: In person

Keywords: Breathing and Sleep Center, Colorado Springs , Front Desk Coordinator, Other , Colorado Springs, Colorado