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Parts Specialist

Company: Power Equipment Company
Location: Colorado Springs
Posted on: May 24, 2023

Job Description:

Part Counter Associate$18 - $25 an hour - based on qualifications and experienceSince 1936 Power Equipment Company (PECO) has been a leading distributor of heavy construction and aggregate equipment (Volvo, Bomag, Superior, Link-belt, Lippmann, Broce, Allied, Genesis, Cedarapids) serving the construction, mining, aggregate and agricultural industries. We pride ourselves in our commitment to our customers and we are a full-service heavy equipment dealership providing equipment Sales, Rentals, Parts and Service for all our product lines.We are looking for a Parts Counter Associate to Join our Team to support our Customer Service and order fulfillment/Warehouse operations. This position will be customer facing in the office supporting both internal and external customers.We offer a competitive benefits package, Paid Time off, retention bonus, employee referral bonus and matching 401(K).To learn more about us, visit us at: www.power-equip.comEssential Job Functions* Ensures a safe work environment in compliance with all safety policies and procedures. Maintains a clean, organized work are free from Safety issues and concerns.* Works closely with Product Support Representative and assists with parts proposals and invoicing transactions* Professionally handles customer complaints in a courteous manner and alerts management when needed* Assist the service department with parts needs and provides support as needed* Answering incoming calls, attending to parts orders, assisting customers, and seeks opportunities to promote additional sales* Utilizes online and offline catalogs, software programs, and other resources as needed to determine the correct parts for the customers* Maintains and identifies fast moving parts and materials for site efficiency and customer needs* Pickup and delivery of parts and supplies as needed/required to meet customer expectations.* Participates in cycle counts, monthly, quarterly and annual inventory audits.* Assist warehouse duties as required or needed in support of customer service requirements and order fulfillment.* Provides 24-hour customer support/after hours on-call as required or assigned* Strives to continually increase personal product knowledge and participates in dealer or manufacturer training events* Performs other duties as assigned by the parts managerEducation and Experience Requirements* High school diploma/GED and 3+ years' experience working in a parts/service shop capacity within the automotive, heavy equipment or dealership capacity or equivalent combination of education and experience.* Prior Heavy equipment experience desired but not required.* Prior equipment knowledge in the aggregate crushing, screening, and conveying equipment desired* Proficient utilizing computers including Microsoft products* Strong knowledge of inventory control software and DMS type systems* Bi-Lingual, English/Spanish desired but not required* Clean MVR

Keywords: Power Equipment Company, Colorado Springs , Parts Specialist, Other , Colorado Springs, Colorado

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