Continuous Improvement Specialist - Grants

Company: Diversus Health Inc
Location: Colorado Springs
Posted on: January 24, 2023

Job Description:

Job Summary:The Continuous Improvement Specialist - Grants leads and executes strategic process improvement utilizing Lean Six Sigma methodology to achieve high-quality, measurable, and sustainable results. This includes facilitation and execution of Kaizen events, and sustainment through standard work procedures. This specific position will have responsibility for ensuring all requirements relating to Continuous Quality Improvement (CQI) for the Certified Community Behavioral Health Clinic (CCBHC) grant are successfully met. The Continuous Improvement Specialist - Grants will help drive cultural transformation through cross-collaborative teams through involvement and talent development. Interacting with and providing insight and influence at all levels of the organization including leadership, management, and front-line staff in leading and encouraging Continuous Improvement initiatives.Essential Functions:Assess needs, prepare, plan, coordinate, schedule, organize, and facilitate various Lean and Kaizen events including, but not limited to, training, workshops, rapid improvement events, process mapping, and value stream analysisDevelop and implement data-driven CQI program for CCBHC grant, including routine project performance assessment and grant evaluation plans.Partner with department leaders and staff in the implementation of Lean Six Sigma principles and strategyFacilitate 1-to-5 day Lean Rapid Improvement Events (Kaizen) and Lean Six Sigma projectsWork closely with Business Intelligence (BI) team to identify key performance indicators; collect and analyze data to document existing processes; recommend opportunities for improvement; and track progress.Identify metrics and key performance indicators, collect relevant data, and track progress towards goals.Guide staff in the identification and elimination of waste using tools such as standard work, PDSA, and A3 problem solvingConduct root cause analysis to determine process inefficiencies or weaknessesIn conjunction with project teams, revise procedures, processes, and/or methods to improve effectiveness, test alternative approaches, assist in the implementation of approved improvements/modifications, provide instruction to front-line personnel, and perform follow-up to ensure defined outcomes are achievedEnsure the sustainability of improvementsTrack and regularly report the results of Continuous Improvement activities to key stakeholdersParticipate in the development of training curriculum that fits business needsProvide successful communication to employees on training opportunities, Lean Six Sigma tools, successful implementation strategies, and other events via written and oral presentationsTrain and coach employees in the approach, tools, and techniques of Lean Six SigmaDrive cross-functional activities in Process Improvement, Project Management, and Quality ManagementFacilitate and lead Continuous Improvement events as a subject matter expert while empowering staff to present ideas and create improvements and solutionsLeverage best practices gained through Continuous Improvement activities to other activities which would benefit from implementation.Collaborate closely with colleagues and leadership to build and maintain cross-functional alignmentCultivate and foster positive working relationships with team members, project teams, executives, managers, supervisors, employees and other stakeholders to gain cooperation, support, and buy-in to a culture of continuous improvementApply change management principles to generate buy-in, maintain alignment, drive accountability, and ensure standardized tools and methods are used for initiatives/projectsMeets defined individual goals, activity metrics, and Key Performance IndicatorsRegular and consistent onsite attendance is required to perform essential functions of the jobOther Quality Improvement and Process Improvement duties as assigned.The environment at Diversus Health is fluid. Roles and responsibilities may be altered to accommodate changing business conditions and objectives. Employees may be asked to perform duties that are outside of the specific work that is listed. This position may require you to work standard hours, as well as flexible hours before and after standard hours, and overtime in excess of 40 hours in a work week.Knowledge/Skills/Abilities:Strong knowledge and experience applying Lean Six Sigma principles and/or related Quality and Process Improvement methodologies and tools (e.g. DMAIC, SIPOC, Root Cause Analysis, Kaizen Blitz, Value Stream Mapping, Error Prevention, Daily Management, Visual Management, 6S, 8 Wastes, Change Management, etc.)Demonstrated in-depth understanding of quality improvement requirements for state and federal grantsDemonstrated ability to facilitate large- and small-scale improvement efforts.Expert-level communication, interpersonal, and informal influencing skills, with ability to use fact-based and well-thought-out arguments to challenge the status quo.Ability to collect, analyze, and interpret both qualitative and quantitative dataAbility to work effectively with different personalities at all levels of the organizationAbility to hold performance dialogues and identify root causes of problems with all levels of the organizationAbility to drive to actionable outcomes and follow up on resultsExperience facilitating trainings and other presentationsAbility to work independently and to drive work to completionAbility to work with diverse teams across multiple disciplines within the organizationAbility to adapt behavior and work methods in response to new information, changing conditions or unexpected obstaclesDemonstrated analytical, root cause analysis, problem solving, and decision-making skills.Experience in change managementAbility to utilize management and planning tools (production boards, flow diagrams, affinity diagrams, gap analysis, and selection/prioritization matrix)High level of proficiency in Microsoft Office applications, including Teams, SharePoint, Word, Excel, PowerPoint, Outlook, Visio, and virtual collaboration toolsAbility to break down large efforts into manageable stepsAbility to set and meet deadlines for self and other project teamsDedication to personal continuous improvement of professional skillsTime and task management prioritization skillsEducation/Experience/License/Certificates:Bachelor's Degree1-3 years of relevant experience in quality improvement related to state and federal grantsContinuous Improvement Certification preferred (e.g. LSS Green Belt, LSS Black Belt, CQIA, etc.)Formal project management training and skills including managing multiple project teams and priorities simultaneously.Previous experience working in the healthcare service sector and/or quality improvement programs preferredEmbodies a commitment to:Passion: a commitment to being present in the moment to create excitement and allow individuals to utilize their passion in daily functions. Help individuals connect their daily responsibilities with Diversus Health's larger missionHumility: Level setting with all parties and advocates for all voices within Diversus HealthCorporate Citizenship: continued commitment to behave ethically and contribute to economic development while improving the quality of life of our workforce and their families, as well as of the local community and society at large.Value in diversity: ability to recognize the value in differing perspectives, culture, etc., and leveraging those diverse components to develop experiences aligned with our internal and external communitiesInnovation: thinking differently than the status quo to explore opportunities that provide a competitive advantage.FUN: Contribute to, and be part of, an environment where individuals feel joy, comfort and connected to the organization's larger initiatives, while simultaneously experiencing a sense of cultural acceptance and belongingIntegration: cross functional implementation of theory, principles, and best practices from across the behavioral health industry in order to improve execution of strategies and deliver high quality experiencesExcellence: unwavering commitment to work that reflects the standard our colleagues and persons expect and deserve.Transparency: communication, steward of resources, and the mistakes one makes (Fail/Fail Fast/Fail Fast Forward), while giving credit where it is due.Safety: speaks to interconnectedness of all facets (departments and personnel) of the organizationDiversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.We recognize the importance of diversity, equity, inclusion, and belonging to the experience of our employees and our mission. We are committed to attracting and retaining employees with varying identities and backgrounds. As studies show that women and people of color are less likely to apply to jobs unless they meet every single qualification, if you're interested in the position, we encourage you to apply even if your past experience doesn't align perfectly with every qualification in the position description.

Keywords: Diversus Health Inc, Colorado Springs , Continuous Improvement Specialist - Grants, Other , Colorado Springs, Colorado