Restaurant Food Runner/Busser
Company: The Broadmoor Hotel
Location: Colorado Springs
Posted on: January 23, 2023
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Job Description:
Restaurant Food Runner (Full-time & Part-time)
Pay Rate: $18-25 per hour inclusive of hourly pay rate + service
charge*
*$18-25 per hour based on: $5.42 per hour base wage + service
charge commission paid per shift; historically, this position
averages service charge commission earnings of $13-20 per hour.
Service charges are commissions and will fluctuate based on events
and time of year.
Summary: Facilitate food service and serve food to guests by
performing the following duties.
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Essential Duties and Responsibilities include the following. Other
duties may be assigned.
---Execute guest service duties in accordance with Forbes/AAA
inspection standards and Broadmoor Standards of Excellence
---Know the table numbers and seat numbers for all areas of the
restaurant
---Serve food from kitchen to guests in an efficient manner
---Communicate with serving staff and kitchen staff to ensure
accuracy of orders
---Communicate directly with chef/expeditor to insure proper timing
of service
---Be knowledgeable in food product, and food preparations.
---Understand what the kitchen is serving and ensure all food is
properly served at the tables
---Maintain thorough menu knowledge
---Be able to expedite the food coming to the window from the
chef/kitchen staff
---Inspect orders for accuracy prior to serving. Bring any concerns
to the attention of the Chef de Cuisine or Sous Chef
immediately
---Be able to answer questions guests might have regarding food
being served
---Observe guests and respond to any additional requests
---Carry dirty dishes from dining room to kitchen
---Wipe table tops and chairs with damp cloth
---Replace soiled table linens and set tables with silverware and
glassware
---Replenish supply of clean linens, silverware, glassware, and
dishes in dining room
---Serve and refill water and other beverages as required
---Maintain cleanliness of the Hotel Bar
---Help pre-bus and attend to guest needs
---Remove trash, soiled linen, and so on
---Set up and maintain beverage stations
---Return stacked bus trays to dish room
---Set up and break down side stands
---Break down and re-set restaurant in accordance with
side-work
---Report tips in accordance with IRS regulations
---Check schedule daily, as it is subject to change
---Maintain courteous, professional and polite attitude with all
other service and kitchen staff
---Uphold and abide by all Broadmoor policies, procedures, and
safety guidelines
---Maintain knowledge of Broadmoor history and grounds
---Maintain knowledge of Broadmoor restaurants and retail
outlets
---Maintain knowledge of local points of interest and
activities
Qualifications:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skills, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Education/Experience:
High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.
Language Ability:
Ability to read a limited number of two- and three-syllable words
and to recognize similarities and differences between words and
between series of numbers. Ability to print and speak simple
sentences in English.
Math Ability:
Ability to add and subtract two-digit numbers and to multiply and
divide with 10's and 100's. Ability to perform these operations
using units of American money and weight measurement, volume, and
distance.
Reasoning Ability:
Ability to apply common sense understanding to carry out simple
one- or two-step instructions. Ability to deal with standardized
situations with only occasional or no variables.
Work Environment:
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly
exposed to wet or humid conditions (non-weather). The noise level
in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential
functions.
While performing the duties of this job, the employee is regularly
required to stand and walk. The employee is frequently required to
use hands to finger, handle, or feel; reach with hands and arms;
stoop, kneel, crouch, or crawl and talk or hear. The employee is
occasionally required to climb or balance. The employee is
regularly required to lift up to 10 pounds and up to 25 pounds. The
employee will have to push kegs that weigh 140 to 165 pounds.
Other details
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Keywords: The Broadmoor Hotel, Colorado Springs , Restaurant Food Runner/Busser, Other , Colorado Springs, Colorado
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