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Restaurant Food Runner/Busser

Company: The Broadmoor Hotel
Location: Colorado Springs
Posted on: January 23, 2023

Job Description:

Restaurant Food Runner (Full-time & Part-time)

Pay Rate: $18-25 per hour inclusive of hourly pay rate + service charge*

*$18-25 per hour based on: $5.42 per hour base wage + service charge commission paid per shift; historically, this position averages service charge commission earnings of $13-20 per hour.

Service charges are commissions and will fluctuate based on events and time of year.

Summary: Facilitate food service and serve food to guests by performing the following duties.

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Essential Duties and Responsibilities include the following. Other duties may be assigned.
---Execute guest service duties in accordance with Forbes/AAA inspection standards and Broadmoor Standards of Excellence
---Know the table numbers and seat numbers for all areas of the restaurant
---Serve food from kitchen to guests in an efficient manner
---Communicate with serving staff and kitchen staff to ensure accuracy of orders
---Communicate directly with chef/expeditor to insure proper timing of service
---Be knowledgeable in food product, and food preparations.
---Understand what the kitchen is serving and ensure all food is properly served at the tables
---Maintain thorough menu knowledge
---Be able to expedite the food coming to the window from the chef/kitchen staff
---Inspect orders for accuracy prior to serving. Bring any concerns to the attention of the Chef de Cuisine or Sous Chef immediately
---Be able to answer questions guests might have regarding food being served
---Observe guests and respond to any additional requests
---Carry dirty dishes from dining room to kitchen
---Wipe table tops and chairs with damp cloth
---Replace soiled table linens and set tables with silverware and glassware
---Replenish supply of clean linens, silverware, glassware, and dishes in dining room
---Serve and refill water and other beverages as required
---Maintain cleanliness of the Hotel Bar
---Help pre-bus and attend to guest needs
---Remove trash, soiled linen, and so on
---Set up and maintain beverage stations
---Return stacked bus trays to dish room
---Set up and break down side stands
---Break down and re-set restaurant in accordance with side-work
---Report tips in accordance with IRS regulations
---Check schedule daily, as it is subject to change
---Maintain courteous, professional and polite attitude with all other service and kitchen staff
---Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
---Maintain knowledge of Broadmoor history and grounds
---Maintain knowledge of Broadmoor restaurants and retail outlets
---Maintain knowledge of local points of interest and activities

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences in English.

Math Ability:

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet or humid conditions (non-weather). The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee will have to push kegs that weigh 140 to 165 pounds.

Other details

  • Pay Type Hourly
  • Travel Required No
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Keywords: The Broadmoor Hotel, Colorado Springs , Restaurant Food Runner/Busser, Other , Colorado Springs, Colorado

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