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Lead Care Coordinator

Company: Peak Vista
Location: Colorado Springs
Posted on: November 21, 2022

Job Description:

Title:Lead Care Coordinator


Department Location:Health Center at Jet Wing, 1815 Jet Wing Dr. Colorado Springs, CO 80916

Category:Nursing / Allied Health / Clinical Support


Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services to include medical, dental and behavioral health throughout 28 outpatient health centers within El Paso, Teller, Lincoln, Adams, and Kit Carson counties. We deliver care with our strong "Hospitality" culture. Our organization has over 900 employees and serves more than 94,000 patients annually in the Pikes Peak and East Central regions of Colorado. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $21.11 to $30.61/hourly, based on experience.

Summary of Benefits:

+ Medical, Dental, Vision, Life, STD, LTD

+ 403(b) Retirement with Company Match

+ Paid Time Off

+ Tuition Assistance

+ Perks Rewards

+ Employee Assistance Program

Job Summary: Helps provide access to the right care, at the right time, in the right order, in the right setting with the right documentation. Works as a liaison between all modes of care. Responsible for working with the whole Care Coordination team in an interdepartmental effort to wrap around high-risk patients. Responsible for assisting high-risk patients in achieving maximum wellness through a collaborative, interdisciplinary process involving the patient, family and/or caregivers as well as providers and other support staff. This process includes assessment, planning, facilitation and advocacy through communication and the identification of available resources. Assists high-risk patients in identifying and obtaining services necessary to meet their overall needs and goals. This will in turn promote quality and cost-effective outcomes. High-risk factors may include more than one of the following: Age Poor pain control Previous home health and durable medical equipment usage Lack of social support Suicide Risk Chronic, catastrophic, terminal illness History of abuse, neglect Homelessness Transitional needs Poor nutritional status Financial concerns Repeated emergency department visits and/or hospitalizations Low functional status or cognitive deficit Co-morbid health conditions Mental illness or substance abuse Pervasive history of Guideline Non-Adherence Other identified high risk factors Demonstrates competency using technology to include, but not limited to, the Electronic Health Record, Outlook, and Microsoft Office. Maintains documentation of all interactions accurately and completely. Assesses client's psychosocial needs including health literacy status and care deficits (safety concerns and home layout barriers) and makes the appropriate referral for services. Assesses patient's willingness to change. Coordinates care planning with client, family, or caregiver to maximize health care outcomes. Facilitates access to quality and cost-effective care. Coordinates and follows-up on referrals. Advocates and builds rapport with community agencies. Coordinates communication and education with members of the health care team. Educates the Care Team about community resources, and psychological or socioeconomic supports. Schedules patients as appropriate. This position involves driving to clients' homes or to various community locations for assessment, care planning, or follow-up. Scope of authority includes: providing resource coordination, follow up, patient education, and self-management education services to patients. Performs other duties as assigned.

Supervision Exercised: None


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.

Education/Experience: Minimum 4-year degree in human service field or related medical field OR equivalent experience required.

Work Experience: Three years' experience in case management, crisis intervention or client-centered counseling and extensive knowledge of community resources required.

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit:

In order to protect the health and safety of our workforce, patients, and communities we serve, Peak Vista Community Health Centers (PVCHC) now requires all employees to provide proof of full vaccination for COVID-19 or apply for and be granted a medical and/or religious exemption. For more information on PVCHC's response to COVID-19, please visit our website at

Keywords: Peak Vista, Colorado Springs , Lead Care Coordinator, Other , Colorado Springs, Colorado

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