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Snack Bar Attendant

Company: Cheyenne Mountain Colorado Springs, A Dolce Resort
Location: Colorado Springs
Posted on: September 23, 2022

Job Description:

Dolce is now seeking a Snack Bar Attendant to join our team at the Cheyenne Mountain Resort location in Colorado Springs, Colorado.

Job Summary

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Education & Experience


-High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements


-Flexible and long hours sometimes required.
-Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
-Ability to stand during entire shift.
-Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

General Requirements


-Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to meet deadlines.
-Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
-Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or operational needs.
-Perform other duties as requested by management.
-Maintain a friendly and warm demeanor at all times.

Fundamental Requirements


-Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
-Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
-Have a thorough knowledge of menus and current specials in applicable outlets.
-Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
-Pre-bus all tables removing soiled dishes after each course.
-Be familiar with the operation of the P.O.S system.
-Perform cashiering functions by closing checks and preparing end of shift paperwork.
-Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
-Ensure that tables and side stands are kept stocked, tidy and clean.
-Keep all beverages at least -- full (coffee, tea, soda, water, and lemonade).
-Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
-Answer the telephone according to standards.
-Consistently upsell food, beverage and promotional items to guests.
-Be familiar with fire extinguishers, locations and know how to use them.
-Receive and deliver food and beverage orders and collect payment.
-Ensure overall guest satisfaction.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full time team members with comprehensive benefit programs and resources which include:

-Health insurance with HSA and FSA options
-Dental insurance
-Vision insurance
-Life/AD&D insurance
-Short- and Long-Term Disability coverage
-401(k) with generous company match
-Paid Time Off (PTO)
-Paid Holidays
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

Wage Rate: $12.56 + tips

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,000 hotels across over 95 countries on six continents. Through its network of more than 813,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 22 hotel brands, including Super 8--, Days Inn--, Ramada--, Microtel--, La Quinta--, Baymont--, Wingate--, AmericInn--, Hawthorn Suites--, Trademark Collection-- and Wyndham--. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs more than 4,000 team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Cheyenne Mountain Resort, 3225 Broadmoor Valley Rd, Colorado Springs, Colorado 80906
Employment Status: Part-time

Keywords: Cheyenne Mountain Colorado Springs, A Dolce Resort, Colorado Springs , Snack Bar Attendant, Other , Colorado Springs, Colorado

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