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Remote Service Desk Specialist 1

Company: VirtualVocations
Location: Colorado Springs
Posted on: September 20, 2022

Job Description:

A healthcare company is filling a position for a Remote Service Desk Specialist 1.

Core Responsibilities Include:
Monitoring telephone calls and e-mails to maintain quality services and track problems
Responding to inquiries and requests for assistance with organization's computer systems or PCs
Utilizing new utilities and tools to provide remote technical support services on desk-side equipment
Must meet the following requirements for consideration:

Must be able to work flexible shifts in a 24x7x365 work environment
Must be able to effectively communicate with employees to ensure technological requirements are fulfilled
Must be able to sit and stand for long periods of time
2 years - Experience within a technical service call center environment is required
Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)

Keywords: VirtualVocations, Colorado Springs , Remote Service Desk Specialist 1, Other , Colorado Springs, Colorado

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