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Enrollment Services Specialist - Bilingual

Company: Peak Vista
Location: Colorado Springs
Posted on: August 7, 2022

Job Description:

Title:Enrollment Services Specialist - Bilingual

ID:0725-Mutiple

Department Location:Health Center at International Circle, 2828 International Circle, , Colorado Springs, CO 80910

Category:Administrative / Clerical / Skill Trades

Description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services to include medical, dental, and behavioral health throughout 24 outpatient health centers within El Paso, Teller, Lincoln, Adams, Elbert and Kit Carson counties. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 89,000 patients annually in the Pikes Peak and East Central regions of Colorado. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $16.00 to $19.73 based on experience.- an additional $1.00 will be added for Bilingual experience

Summary of Benefits:

+ Medical, Dental, Vision, Life, STD, LTD

+ 403(b) Retirement with Company Match

+ Paid Time Off

+ Tuition Assistance

+ Perks Rewards

+ Employee Assistance Program

https://www.peakvista.org/careers/employee-benefits-guide

Summary: Responsible for many aspects of patient needs and customer service. duties include: Determining eligibility for CICP applications, verifying private insurance, CHP+ and Medicaid on Webportal. Registering patients who currently have private insurance, Medicaid, and/or CHP+ and ensuring all paperwork/eligibility is reviewed with each patient. Data Entry into practice management systems. Answering calls regarding patient coverage status, payer contract and billing questions, transferring calls to appropriate departments and other patient service duties. Makes appointments for enrollment and clinics. Supports many internal departments by providing quality customer service. Performs other duties as assigned.

There are four separate functions performed by Enrollment Services Specialists - Greeters, Navigators, Technicians and the Phone Team. Enrollment staff transition through these different functions as business needs require.

Supervision Exercised: None

Education/Experience: High School Diploma or equivalent.

Work Experience: Customer Service experience preferred - Bilingual Required

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

Keywords: Peak Vista, Colorado Springs , Enrollment Services Specialist - Bilingual, Other , Colorado Springs, Colorado

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