Hospital Services Lead
Company: Stericycle Inc.
Location: Colorado Springs
Posted on: August 6, 2022
Title: Hospital Services Lead
Requisition Id: 21601
Job Function: Field Services Operations
Career Area: Operations
Work Location: Colorado Springs, Colorado Work From Home
Home Every night
Monday- Friday/No Weekends
Would you like to have a Monday - Friday job and be home on the
weekends? At the same time making an impact in your job, by
protecting the environment! In addition to great pay, benefits, and
paid time off, Stericycle's team members enjoy better job stability
and opportunities for advancement. We protect what matters. Join
At Stericycle, we deliver solutions and drive innovations that
protect the environment, people, and public health. This includes
working to create a more sustainable, shared future. Our innovative
solutions make a difference in people's lives, communities, and our
planet by protecting their health and well-being. Change your
career. Change your world. Join Stericycle and help protect health
and well-being in a safe, responsible, and sustainable way.
Under management's direction, the Hospital Services Lead travels
between customer healthcare facilities providing on-site proactive
collection and exchange waste containers for various Stericycle
programs. This includes, but not limited to: Sharps Management
Service, Pharmaceutical Waste, Controlled Substances, and Document
Management. This service is provided at regularly scheduled
intervals for assigned facilities. Fills in for other Team Members
who are on vacation, sick, leave, etc. Assists Supervisor, as
needed, covers schedules and locations, which may vary based on
coverage required. The Lead is in charge for a shift, providing
guidance, training and coaching to other Technicians. Is primary
Hospital Services worker contact for the customer.
* This position requires being on-site at Stericycle customer
locations and complying with all of the customers' mandatory
immunization requirements, including full vaccination against
COVID-19. Stericycle is an equal opportunity employer and will
provide reasonable accommodation to those individuals who are
unable to be vaccinated consistent with federal, state, and local
Key Job Activities:
* Travels between customer healthcare facilities to proactively
monitor, collect, and exchange waste containers for various
Stericycle programs and services, including but not limited to:
Sharps Management Service, Pharmaceutical Waste, Controlled
Substance and Document Shredding. Installs product, resurvey
accounts and assists Supervisor in asset/inventory management.
* In absence of Service Supervisor, is the lead in charge of
Hospital Services Technicians. Trains, coaches and provides
guidance to them.
* Acts as primary on-site contact for the customer. Interacts
professionally with onsite customer staff to ensure service
expectations are met or exceeded. May travel to customers in
assigned area to proactively resolve customer service questions and
* Interacts professionally with onsite customer staff to ensure
service expectations are met or exceeded. May travel to customers
in assigned area to proactively resolve customer service questions
* Maintains a rigid collection and service schedule. May assist
with installs as required.
* Communicates duty status on a defined scheduled.
* Perform other duties and responsibilities, as assigned.
* Education equivalent to graduation from high school, or GED.
* Two or more years of industry related experience in a customer
service capacity preferred, or the equivalent in related work
experience, demonstrating strong communication skills and tact in
providing superior customer service in a variety of settings and
* May require mandatory immunizations and credentialing based on
* Must possess a valid driver's license. Must possess reliable
transportation to travel between customer facilities.
* Must reside within reasonable commuting distance of primary
customer base, based on business needs.
* Demonstrates ability to work independently and with little
* Demonstrates knowledge of computer software applications
including spreadsheets and application-based programs to track
Schedule & Location:
Workdays: Monday thru Friday
Start Time: 5:00 am
Locations: Covering hospitals in the Denver Metro area, Colorado
Springs, and Garden City, KS
Occasional overnight travel
Stericycle currently offers its employees the option to participate
in a full range of benefits, including a health care program which
includes medical, dental, vision and prescription coverage,
healthcare and dependent care flexible spending accounts, life and
accidental death and dismemberment insurance, an employee
assistance program, tuition reimbursement, paid vacation and sick
time, a 401(k) plan, and an employee stock purchase plan.
Participation in some programs requires that employees be regularly
scheduled to work a minimum number of hours and/or to have
fulfilled a waiting period after they begin employment with
The above description is meant to provide a summary of the nature
and level of work being performed; it should not be construed as an
exhaustive list of all responsibilities, duties and requirements of
the job or person. This document does not create an employment
contract, implied or otherwise. Stericycle will consider requests
for workplace accommodations for protected physical or mental
limitations in accordance with its human resources policies and
local laws.To the extent permissible under local law, and
consistent with business necessity, Stericycle reserves the right
to modify the content formally or informally, either verbally or in
writing, at any time with or without advance notice.
Nearest Major Market: Colorado Springs
Keywords: Stericycle Inc., Colorado Springs , Hospital Services Lead, Other , Colorado Springs, Colorado
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