Family Life Coach (CCR)
Company: Catholic Charities of Central Colorado, Inc.
Location: Colorado Springs
Posted on: August 4, 2022
The Family Life Coach provides comprehensive voluntary services
for 40-50 families screened out of child protective services in El
Paso County through the Colorado Community Response (CCR) program.
The primary focus of CCR is to engage families and connect them to
community services to prevent deeper penetration into the child
welfare System. The Life Coach will offer education and support
services to parents, using strength-based practices.
Responsibilities include conducting initial and follow-up
assessments; working cooperatively with other agencies to link
families to financial services and community resources that meet
the parents' expressed needs; and providing direct services and
accurate data entry to track and record contacts. Flexible schedule
required as this position will work occasional evenings and
weekends as needed. Essential Duties
- Contact referred families for program enrollment, offering case
management and program services.
- Engage and interview families for program enrollment and
provide needs assessment using the CFSA2. Offer strength-based case
management services, and follow-up contacts to assess goal
attainment and need for further referrals. Manage a case load of
15-20 active families at a time, in addition to ongoing referral
- Conduct home visits or visits at other location convenient for
family (weekly, semi-monthly, monthly) as determined by family to
provide needs assessment, establish client rapport, set
family-centered and strengths-based service plan, and provide
direct services and follow-up to assigned families.
- Follow-up contacts to assess goal attainment and need for
further referrals and providing resources that may not be available
in the community such as, financial planning, parenting skills, and
- Develop effective case plans with families regarding parenting
skills, family problems, economic stressors, parent/child
relationships, and community connectedness. Work toward keeping
children safe in their home and the community.
- Arrange community referrals for services to maintain a safe
environment and enhance child and family wellbeing. Referrals
include meeting basic, safety, social, esteem, and cognitive needs
of individuals within the family and/or the family as a whole.
Intensive follow-up required for any referrals provided.
- Report to supervisor including information on number of
referrals received, home visits completed, and allocation of flex
funds as part of report sent to funders and research team.
- Maintain accurate reports and database of client demographics
and services provided for clients. Use forms from Colorado
Department of Human Services to collect demographic and
- information for appropriate documentation of case plans,
recommendations, contacts, assessments, family engagement
activities, etc. Assist with tracking expenditures/revenues to
comply with program budget.
- Integrate a 2Generation, whole family approach guided by family
- Participate in ongoing trainings and be responsible for
following Standards of Quality for Family Strengthening & Support
and Trauma-Informed Care.
- Participate in state meetings and trainings, with the approval
of supervisor, in order to implement new and ongoing rules and
- Provide advocacy to entities involved with family, based on
family needs, including but not limited to welfare and public
benefit agencies, landlords, and educational entities. Competencies
- Case management skills and ability to define, collaborate, and
facilitate attainment of stated goals.
- Good computer skills, including word processing and ability to
learn Salesforce platform and other databases.
- Knowledge of family dynamics, systems theory, domestic
violence, and social work theory/ practice.
- Ability to engage, foster, and maintain effective working
relationships with a broad variety of families.
- Knowledge of child development and strength-based family
support practices and ability to use these practices when working
with families and co-workers.
- Demonstrated proficiency in problem solving/planning,
mediation, and conflict resolution.
- Knowledge and understanding of Trauma Informed Care
principles/practices and Motivational Interviewing, and/or will
take initiative toward self-directed learning of these.
- Utilize a Family Development approach to strengthen families
and build support systems.
- Knowledge of social issues such as poverty, gender bias,
domestic violence, alcohol and other drug abuse, child maltreatment
prevention, cultural diversity, etc.
- Knowledge of child welfare and ability to join and establish
rapport with families who have been assessed or screened out of the
county DHS system.
- Knowledge of human services agencies and community resources
- Ability to demonstrate commitment to developing community
members' potential, prosperity and protection with demonstrated
understanding of cultural awareness.
- Able to demonstrate attention to detail, following directions,
prioritizing projects, and interpreting policies and procedures to
ensure compliance. Work Environment
- A majority of the assigned duties are performed in an office
- The employee is subject to both inside and outside
- Reasonable accommodation can be made to enable people with
disabilities to perform the described essential functions of this
position. This description is not intended, and should not be
construed, to be an exhaustive list of all responsibilities,
skills, efforts, or working conditions associated with this job. It
is intended to be an accurate reflection of the principal job
elements essential for making compensation decisions.
- Associates degree in social work, human services, psychology or
related field and two to four years of full-time experience working
with direct client/family interaction.
- Bachelor's degree in human services, social work, psychology or
related field preferred along with one year full-time experience
working with direct client/family interaction.
- Bilingual English/Spanish preferred.
- Fingerprint and background clearance required.
- Work ethic that exemplifies enthusiasm, teamwork, and
- Transportation and valid driver's license required to meet with
families and attend other meetings/training workshops.
- Demonstrated ability to apply culturally appropriate skills in
interactions with clients, co-workers, volunteers, partner
agencies, and other community members.
- Excellent communication (verbal and written), problem solving,
listening, and interpersonal skills, with the ability to form and
maintain positive work relationships.
- Strong interpersonal and human relations skills with
flexibility, adaptability and ability to multi-task.
- Ability and willingness to work within the established
structure of Catholic Charities and a Family Development approach
strengthening families and building support systems.
- Occasional evenings and weekends are required to accommodate
meetings and special events. Compensation
- The salary range for this position is $18.41 - $19.93/hour DOE.
Salary is determined based on the applicant's incoming skills and
experience and the budget at time of hiring.
- Grant Funded Position Position Classification
- Full Time: 40 hours per week
- Schedule: Monday - Friday 8:00 am - 5:00 pm Benefits
- Discretionary Time Off (used for sick leave and vacation)
- Employee Assistance Program
- Paid Holidays
- Paid Leave and Unpaid Leave
- Dental Insurance
- Medical Insurance
- Vision Insurance
- Short-term Disability Insurance after 30 days of
- Long-term Disability Insurance after 6 months of
- Workers' Compensation Insurance
- Life Insurance
- $2,000 Dependent Life Insurance for spouse and each eligible
- $50,000 Term Life/AD&D (accidental death & dismemberment)
- Pension Plan (6-8% of wages plus interest) with 20% vesting
after 1 year of service
- Public Service Loan Forgiveness Equal Employment Opportunity
Catholic Charities is dedicated to the principles of equal
employment opportunity. We prohibit unlawful discrimination against
applicants or employees on the basis of age 40 and over, race
(including traits historically associated with race, such as hair
texture and length, protective hairstyles), sex, sexual
orientation, gender identity, color, religion, national origin,
disability, military status, genetic information, or any other
status protected by applicable state or local law. This prohibition
includes unlawful harassment based on any of these protected
classes. Unlawful harassment includes verbal or physical conduct
which has the purpose or effect of substantially interfering with
an individual's work performance or creating an intimidating,
hostile, or offensive work environment. Applicants and employees
need not be Catholic. However, all employees are governed by Canon
Law or the teachings of the Catholic Church. PI185694969
Keywords: Catholic Charities of Central Colorado, Inc., Colorado Springs , Family Life Coach (CCR), Other , Colorado Springs, Colorado
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