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Field Support Center Personnel Representative

Company: The Navigators
Location: Colorado Springs
Posted on: June 22, 2022

Job Description:

Overview:
The Field Support Center Personnel Representative shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: - To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost. -This position provides personnel support within the Field Support Center for field staff. - This includes the administration, initiation of, and correspondence regarding personnel change requests within the field. These responsibilities span from when a field staff applies for a role with The Navigators to when they end their staff relationship. -

Responsibilities:
Personnel Systems AdministrationRegularly track and facilitate all field staff through the life cycle of their association and/or employment with The NavigatorsUnderstand multiple systems (iCIMS, Workday, FreshService), be able to troubleshoot and problem-solve, and assist field staff in navigating these systems as neededAdminister the application process in The Navigators' applicant tracking system (iCIMS) which includes correspondence with the applicant, hiring supervisor, and others as requestedGuide new EDGE and iEDGE staff through the processes of application, onboarding, and registering for New Staff Orientation and/or SummitsAssist new World Missions staff through the processes of application, onboarding, and registering for New Staff Orientation and DiscoveryCoordinate with FSC Events and World Missions to prepare Short Term applicants for Short Term OrientationsEnsure processes, procedures, and documentation is in alignment with HR changes, including job descriptions, applications, Workday processes, NavRep CommissioningCommunicate regularly with staff leaders about new applicants - where they are in the process and address any needs or concernsPartner with the Recruiting team and Pathway Coaches on recruiting efforts as neededResponsible for moving the applicant through all iCIMS workflows to include the automated reference checks within Skill Survey, background screening process with First Advantage and CARM, offer letter, and process the hire into WorkdayCoordinate with Train Develop Care department to set up staff questionnaires and interviewsEnsure all required information and documentation is collected and appropriately in electronic worker records filed in The Navigators' personnel system (Workday) and/or iCIMSRoutes inquiries to the appropriate HQ employees when neededAttend meetings as requested to communicate and clarify processes Coordinate and conduct administrative training for new staff in cooperation with the appropriate HQ staff Track, manage, and collect required new staff information and/or documentation prior to their first day of staff and/or their first assignmentProcess I-9 documents and ensure valid I-9 documentation for all staffAssist staff in application for and procurement of legal paperwork as needed, including Commissioning Certificates, Totalization Agreements, Guarantee Letters, visa applications, and GIRG applicationsAssist World Missions applicants in collecting medical history and immunizations, forwarding medical for approval, and coordinating medical approval document agreements -Personnel Budget and Compensation DutiesAssist new staff and their supervisors on the budget calculator and create their new budgetCoordinate with New Staff Orientation leader and Ministry of Partner Development team to ensure all field staff attending the orientation have completed a budget calculator and understand how to use itUtilize Staff Financial Center and knowledge of field staff needs to plan and provide an appropriate budget calculator for current field staff requests -Customer (Staff) ServiceProvide phone support with a positive attitude and excellent customer serviceProvide ongoing personnel support for staff once they have reported to their assignmentRoute calls to Staff Services when appropriateAssist staff with onboarding process, such as setting up ministry account, initiating hire in Workday, and facilitating P-Card applications -Contribute to Organizational Strategy and ProcessesPartner with Human Resources, Corporate Accounting/Payroll, FSC Finance, Ministry of Partner Development, and Donor Records for maintaining knowledge, strengthening relationships, ensuring compliance, contributing to the organizational strategy, and improving personnel and finance processes, policies, and proceduresAdminister Caleb Group - print ID cards, mail welcome letters, attend quarterly Caleb Council meetingsAttend field meetings and events as appropriateAttend FSC Personnel team and Field Support Center meetings for communication, development, cross-training, and supportPlan, lead, or participate in Field Support Center gatherings such as Engagement Committee, birthday celebrations, quarterly meetings, picnics -Additional ResponsibilitiesMaintain regular communication with your supervisor for operational responsibilities and workload managementProvide assistance to directing staff and leaders to available personnel reports per missionDeliver personnel data and demographic reports to missions when they are not accessible to them in WorkdaySubmit and allocate ministry expenses to appropriate cost centersBe familiar with and support field protocols as they relate to personnel topicsResponsible for submitting hours worked in the organizational Time Tracking system due on a weekly basisComplete additional job-related tasks as assigned -Personal DevelopmentPursue intimacy with Jesus in all things for the glory of God Participate in the annual Plan and Progress review process with direct supervisor including creating annual goals and developmental objectivesFacilitate and participate in team book studies as they relate to personal, professional, spiritual, or cultural developmentParticipate in development events such as Navigator on-site events, Cultural Development and Diversity trainings, or other non-Navigator development events as appropriate

Qualifications:
Belief in and adherence to the Statement of Faith and Mission of The NavigatorsMinimum of a high school education Minimum of 1-year personnel administration experienceMust have strong verbal and written communication skillsMicrosoft Office Suite proficiency (40 to 45 wpm)Aptitude to learn new software applications as necessaryStrong organizational and problem-solving skillsMust have exceptional customer service skillsProven relational and collaborative skills within a team and cross-functionality with other teamsSelf-motivated and can work independentlyExcellent attention to detailAbility to maintain discretion and confidentiality of informationDemonstrated experience to multitask and prioritize in a fast-paced and changing environment -Compensation Range: $17.45 - $21.82/hr -The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.

Keywords: The Navigators, Colorado Springs , Field Support Center Personnel Representative, Other , Colorado Springs, Colorado

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