Cloud Manager

Company: CSI Tech
Location: Colorado Springs
Posted on: June 12, 2021

Job Description:

Our client is seeking a Junior SystemsNetwork Administrator (70 Systems Administrator and 30 Network Administrator) for an exciting direct hire opportunity. DUTIES Systems Administrator responsibilities Provide overflow tier 1 support to first call resolution team Provide tier 2 and tier 3 support for clients including but not limited to Troubleshoot hardwaresoftware issueserrors, documenting fixes in internal or client spaces Support for escalated tickets from the first call resolution team Log 80 of time with 50 of time being logged as billable work Complete management of Office 365 tenants including Teams, OneDrive, and SharePoint Complete management of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools Complete management of WindowsMac workstations including configuration, maintenance, updates to operating system and applications Physicallyvirtually deploy internal and client Servers and Workstations Complete management of tools used to take care of clients including RMM, Webroot, RapidFire, Veeam, and Acronis Complete management of supported phone systems including extension management, IVR, call queues, and time-based rules Set up and manage basic networks to include Firewalls, Switches, and Access Points Assist with defining, implementing, and maintaining best practices for Server and Workstation policies and procedures Provide and maintain documentation of internal and client accounts Provide proactive maintenance for client Servers and Workstations Provide planfeedback to management for client infrastructure improvement Additional duties as assigned Network Administrator responsibilities Provide overflow tier 1 support to first call resolution team Provide tier 2 and tier 3 support for clients including but not limited to Troubleshoot hardwaresoftware issueserrors, documenting fixes in internal or client spaces Support for escalated tickets from the first call resolution team Log 80 of time with 50 of time being logged as billable work Complete management of client network infrastructure including, firewalls, switches, access points, VLANs, VPNs, IDSIPS, and access rules Physicallyvirtually deploy network equipment internally and at client locations Physicallyvirtually deploy internal and client Servers and Workstations Monitor internal and client network connectivity, performance, and security Complete management of supported phone systems including extension management, IVR, call queues, and time-based rules Assist with defining, implementing, and maintaining best practices Server and Workstation policies and procedures Provision Network Ports and VLANs for Data Center Colocation Customers Provide and maintain documentation of internal and client accounts Provide proactive maintenance for client Networks Provide planfeedback to management for client infrastructure improvement Additional duties as assigned REQUIREMENTS 3+ years of overall IT Support experience 1+ year of SystemsNetwork Administrator experience 1+ year of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools experience. 1+ year of complete management of client network infrastructure including, firewalls, switches, access points, VLANs, VPNs, IDSIPS, and access rules Superior Communication Skills CCNA Certification a plus Location Colorado Springs Pay 3-Month Contract to Hire 26.00hr+ (salary after contract and going perm. Up to 55,000.00 per year. IND-Jason1

Keywords: CSI Tech, Colorado Springs , Cloud Manager, Other , Colorado Springs, Colorado