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Field Service Engineer

Company: Keysight Technologies
Location: Colorado Springs
Posted on: June 12, 2021

Job Description:

Company Description

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, test, manufacturing, and optimization. Our ~14,000 employees create world-class solutions in wireless communications, 5G, automotive, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.

We're recognized as a Great Place to Work across the globe due to our robust culture and dynamic working environment. Our global team acts as "One Keysight," using collaboration, inclusivity, and integrity to advance technology. We're driven and curious, and we value all ideas, especially bold ones. And our strong culture extends far beyond our own walls. We leverage our corporate social responsibility framework to support our communities, nurture the next generation of engineers, and promote environmental sustainability. Our technical solutions - and our methods for creating them - help connect and secure the world. Learn more about what we do and how we do it.

Job Description

This opportunity is part of our Global Services Organization, which helps customers manage test instruments and find ways to maximize their asset usage, streamline their engineering operations, and achieve lower costs. Support is provided throughout the instrument lifecycle: calibration, repair, technology refresh, asset management, consulting, training, and product purchase alternatives. With service centers in over 30 countries, Keysight Global Services is a people intensive, local business.

This is a hands-on Field Service Calibration Engineering role

  • Responsible for leading the on-site calibration team activities such as coordination, implementation, and maintenance of Keysight Technologies and multi-vendor Test and Measurement equipment
  • Will work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
  • Will be directly involved with calibration, adjustment, diagnosis, and troubleshooting of a variety of Keysight and multi-vendor equipment
  • Must be able to work with minimal supervision and interface effectively with fellow team members, customers and management
  • Adheres to the highest standards of business ethics
  • Use excellent communication and organizational skills to effectively interface with customers and peers
  • Utilize strong computer skills including automated Calibration Systems
  • Work on service assignments with clearly defined objectives
  • Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment, optical/telecom equipment and Physical and Dimensional Measurement equipment at our customer's sites or our Keysight service center
  • Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
  • Establish and maintain close communication with customers to ensure we capture and meet customer expectations
  • Position requires to work some overtime as required by customer's demands

Position will be based in Colorado Springs, CO. Candidates must be local or willing to relocate.

Job Qualifications

  • 7-10 years of work experience in calibration of test measurement equipment
  • Must have calibration service experience of all types of Keysight and Non-Keysight electronic and Physical and Dimensional Test Equipment
  • Must have RF/ Microwave skills to 50 GHz
  • Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
  • Proven customer support experience
  • Strong abilities in use of technical manuals and maintains high workmanship standards and delivers on commitments.
  • Requires ability and desire to learn system/application software
  • Must have strong verbal and written communication skills in order to effectively interface with customers and peers
  • Demonstrated initiative and drive to expand knowledge
  • Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
  • Must have computer troubleshooting skills & Windows operating system background.
  • Must have Valid driver's license and good driving record
  • Ability to lift items up to 50lbs
  • Able and willing to work overtime as needed

Position will be based in Colorado Springs, CO. Candidates must be local or willing to relocate.

Job Function

Support / Service

Shift:

Day Job

Schedule:

Full Time (F)

Travel Required:

> 50%

Duration (Temp Positions Only):

Not Applicable

Colorado Pay Range:

US Employees may be eligible for the following benefits:

  • Medical, dental and vision
  • Health Savings Account
  • Health Care and Dependent Care Flexible Spending Accounts
  • Life, Accident, Disability insurance
  • Business Travel Accident and Business Travel Health
  • 401(k) Plan
  • Flexible Time Off, Paid Holidays
  • Paid Family Leave
  • Discounts, Perks
  • Tuition Reimbursement
  • Adoption Assistance
  • ESPP (Employee Stock Purchase Plan)

___

Careers Privacy Statement

  • Keysight is an Equal Opportunity Employer.*

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Candidates can be considered to work from the following locations:

Americas : United States : Colorado : Colorado Springs

Job ID : 40114

Nearest Major Market: Colorado Springs

Job Segment: Telecom, Telecommunications, Maintenance, Manufacturing Engineer, Engineer, Technology, Manufacturing, Engineering

Keywords: Keysight Technologies, Colorado Springs , Field Service Engineer, Other , Colorado Springs, Colorado

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