Laundry Attendant

Company: Garden of the Gods Club
Location: Colorado Springs
Posted on: May 3, 2021

Job Description:

Position Purpose & Summary

Reporting to Director of Housekeeping, The Laundry Attendant is responsible for ensuring that the property has the proper levels of linens, towels, robes, and other linen supplies by conducting sorting, washing, drying, ironing, and folding of all linen supplies.

Essential Functions:

• Sorts all linen into appropriate bins
• Follows procedures to wash, dry, and iron all hotel linen and terry
• Uses appropriate chemicals according to safety protocols.
• Separates rewash and damaged linen and communicates with Laundry Manager.
• Ensures proper levels of towels at all pool facilities.
• Monitor laundry chemical usage and inform Executive Housekeeper of chemical levels.
• Monitor operating equipment and inform engineering or the Executive Housekeeper of a malfunction.
• Stock sufficient linen supplies in the appropriate laundry areas.
• Maintains and upkeep cleanliness of laundry room areas.
• Sanitizes public areas including the Pool, Gym, Kissing Camels, Spa, and Wellness center and restocks supplies as needed.
• Performs other housekeeping duties as needed.
• Offers all assistance possible to guests.
• May perform other housekeeping duties as required.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.

Additional Duties and Responsibilities:

• Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
• Provide extraordinary service that is "Enriching by Nature."
• Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
• Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
• Be empowered to make things go right if they go wrong.
• Give the guest/member a fond farewell.
• Address feedback by utilizing the LEARN Model.
• Demonstrate a professional appearance and be attentive to what matters most.
• Comply with company policies and procedures.
• Observe and adhere to safety guidelines.

Marginal Functions:

• Perform other duties as assigned.
• Interface positively with other departments, offering assistance when needed.
• Displays care in use of equipment and maintains an organized and professional work environment.

Position Requirements:

Formal Education and Job-Related Experience:

• Previous cleaning experience beneficial

License, Registration, and/or Certification Required: Valid Driver's License

External and Internal Personal Contact:

Communications:

• Daily Communicate with guests, supervisor, housemen, laundry and front desk
• Occasionally Participate in one-on-one coaching sessions.

Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.

Additional Licenses and/or Certifications Required:

YES

NO

Valid Driver's License

X

CPR Certification

X

Food Protection Manager Certification

X

Food Handler Certification

X

Alcohol Server/Seller Certification

X

Position Analysis/Specifications:

N/A

(Not Applicable)

OCCASIONAL

FREQUENTLY

Sitting

X

Standing

X

Walking

X

Bending Over

X

Crawling

X

Reaching

X

Crouching

X

Kneeling

X

Balancing

X

Pushing / Pulling

X

Lifting / Carrying:

10 lbs. or less

X

11 to 25 lbs.

X

26 to 50 lbs.

X

51 to 70 lbs.

X

Manual Dexterity

X

Fine Motor Skills

X

Gross Motor Skills

X

Eye / Hand Coordination

X

Near Vision

X

Far Vision

X

Color Recognition

X

Hearing

X

Environmental Factors:

Environmental factors may include indoor and outdoor settings with overhead lighting and outdoor lighting. Significant portions (more than 80%) of daily assignments involve standing, bending, walking, reaching, pushing, pulling and application of manual skills requiring motor coordination in combination with finger dexterity, e.g., cleaning with brushes, rags, vacuum, mop and other machine operations. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.

YES

NO

Working Outside

X

Working Inside

X

Working Alone

X

Working Closely with Others

X

Excessive Cold / Heat

X

Excessive Humidity / Dampness

X

Noise / Vibrations

X

Working Above Ground

X

Working Below Ground

X

Working with Chemicals / Detergents / Cleaners

X

Working Around Fumes / Smoke / Gas

X

Walking on Uneven Surfaces

X

Operating Motorized Equipment or Vehicles

X

Working Around/Near Machinery/Motorized Equipment

X

Climbing on Scaffolds or Ladders

X

Continuous use with a Computer and Keyboard

X

Keywords: Garden of the Gods Club, Colorado Springs , Laundry Attendant, Other , Colorado Springs, Colorado