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Case Manager, Early Intervention

Location: colorado springs
Posted on: May 3, 2021

Job Description:

Job DetailsLevelExperiencedJob LocationMain - Colorado Springs, COPosition TypeFull TimeSalary Range$18.00 - $18.20 HourlyTravel PercentageLocal Travel in Catchment AreaJob CategoryNonprofit - Social ServicesDescriptionThe Resource ExchangePosition Title: Service Coordinator, Early Intervention (EI)Department: Early InterventionReports to: Service Coordination SupervisorFLSA: Non-exemptSupervisor responsibilities: N/ASalary Range: $18.00 - $18.20 per hourGeneral Description:It is the core responsibility of the Early Intervention (E.I.) Service Coordinator to understand and facilitate each aspect of the E.I. process for eligible children from the initial referral through the transition out of E.I. services. E.I. Service Coordinators work in a dynamic and highly regulated environment. They must remain agile in their approach while being responsive to the needs of the people we serve, maintain a strong understanding of TRE's Mission, Vision, and Values, and be strong stewards of the financial resources at TRE.Essential Duties/Responsibilities:Promotes excellent internal and external customer service with the intent of promoting TREs values through intentional communication strategies, daily. This position describes the Early Intervention Program to families and other stakeholders in a way that others can easily understand, daily.Develops a strong understanding of the rules and regulations that direct Early Intervention services to maintain compliance and promote best supports for the children served by TRE, weekly.Educates families and other stakeholders about family rights as outlined under Part C of the Individuals with Disabilities Education Act to ensure families have been trained in these rights to better advocate for their childs future, weekly.Educates families of the models of service provisions used by the Early Intervention Program and supports the team members in using these models to promote best care practices for the children served in Early Intervention, weekly.Advocates with families to ensure the family's rights are protected, weekly. Meets or exceeds regulatory timelines in accordance with state and federal Early Intervention policies, daily.Enters case notes in multiple systems on all aspects of each process for each person in services to ensure the documentation of all communications and tasks associated with each individual is complete and accurate, daily. Maintains accurate records of the people we serve utilizing a variety of internal and external data management systems to support thorough and accurate record keeping and promote state and federal regulations, daily.Collaborates with the evaluation team to ensure evaluations are scheduled, and once completed, documenting the evaluation results to promote complete and accurate case documentation, weekly.Critically analyzes case documentation such as health history, family activities, parental concerns, and other data to understand how to best support the child and to ensure the completeness of records on file and assess support needs, daily.Organizes and implement service plan development tasks in person, by phone, and/or through the use of technology (i.e. Outlook, Office 365, ZOOM, etc.) to promote and remain knowledgeable of the needs of the children we serve while maintaining compliance with rules, regulations, policies, and procedures, daily.Collaborates and coordinates with the families we serve, the childs team, and other community partners to ensure the full circle of supports are being met, weekly.Prepares the family for their transition out of the Early Intervention Program to ensure familys preferences are being addressed while connecting families with care for their child, monthly. Maintains HIPAA standards throughout all aspects of TRE engagement to comply with regulations and protect the privacy of the people we serve and TRE staff, daily.Perform driving responsibilities as required and maintain eligibility of all driving requirements. A working vehicle, valid CO drivers license (unless active Military family), and minimum insurance levels of $100,000/$300,000/$100,000 liability coverage, weekly.Attend departmental and agency meetings and trainings in person, by phone, and/or through the use of technology (i.e. Outlook, Office 365, ZOOM, etc.) as specified by the meeting or training coordinator to maintain and improve your performance, knowledge, skills, and abilities to best support the people served by TRE, weekly.Other Duties/Responsibilities:Supports the Early Intervention Service Coordinator Team members through providing coverage of service plan development tasks to maintain quality of, and continuity of, services for the children and families served by TRE, monthly.Participate in professional goal creation through the development and implementation of your career aspirations at TRE to further you performance, knowledge, understanding of the topics outlined in your career development plan, quarterly.Be agile and adapt to a changing work environment due to last minute changes in state and federal rules and regulations that effect TREs policies and procedures to best support the people served by TRE, annually or as needed.Assume other duties as assigned to promote the health and wellbeing of the people served by TRE and to promote the health and wellbeing of the organization, quarterly or as needed. Job Qualifications: Knowledge, Skills and Abilities: TRE advocates for and promotes person-centered case management. The Coordinator must learn and adhere to current best practices in person-centered thinking.Completes tasks using computer-based technology. It is a must that the Coordinator possesses a strong understanding of how to quickly and accurately use and manipulate Apple iPhones, various lap tops, tablets, and stationary computers, Microsoft 365 (TEAMS, Word, Excel, PowerPoint, SharePoint, OneDrive, etc.), Outlook, SKYPE for Business, Adobe Acrobat, and can use or learn to use additional plugins for these products. In addition to these technologies Coordinators are expected to learn several state and proprietary data bases to maintain accurate records.Maintains a solid understanding of case management best practices.Must be able to type accurately.Cultivates a strong understanding of local and extended community resources in addition to those provided by TRE to support the additional needs of the people we serve, weekly.Has an inclination for frequently identifying details while processing data.Must have a friendly disposition, positive attitude, and show an assuredness with each professional interaction.Possesses empathy for people with long-term care support needs.Uses problem solving and critical thinking skills.Possesses a strong aptitude for organization.Independently organizes multiple daily tasks and activities to ensure strict deadlines are met while prioritizing emergencies as they arise. Exhibits cultural awareness and understands the impact of biases in the workplace.Education and Experience Requirements: Minimum: A Bachelor's degree from an accredited college or university or a two-year degree plus two years of experience working with families and children with disabilitiesEducational Substitution: Five (5) years professional work experience working with families and children with disabilities (experience must be specifically documented and verifiable on your application.)Material and Equipment Directly Used: Computers, tablets, laptops, cell phones, e-faxing, copy machines, etc.Working Environment and Physical Activities: Frequent changes in environments occur. Work settings may include working from the office, at home, in the homes of the children served by TRE, or in another location in the community (library, coffee shop, etc.). You will use your own vehicle for travel purposes. Extended time on the computer will regularly occur. Frequent and continual standing, sitting, driving, reading, talking, typing, and writing occur with this position. Lifting and carrying up to 10 pounds of equipment and supplies is commonplace and occasionally lifting to 25 pounds occurs.This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job. Therefore, The Resource Exchange reserves the right to amend and/or modify this job description at any time. The Resource Exchange also reserves the right to stipulate hours of employment; work schedules may be changed to respond to business requirements.

Keywords: THE RESOURCE EXCHANGE, Colorado Springs , Case Manager, Early Intervention, Other , colorado springs, Colorado

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