Guest Experience Specialist
Company: Petco Animal Supplies, Inc.
Location: Colorado Springs
Posted on: April 8, 2021
|
|
Job Description:
C ome work at a place where innovation and teamwork come
together to support the most exciting missions in the world! What
you'll do:
- Provide optimal guest experience services.
- Assist guests in the proper selection of merchandise in
accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and
proper handling of all animals.
- Perform cashiering duties.
- Perform related duties in support of the store attaining its
assigned sales goal.
- Ensure merchandise is properly stocked and priced.
- Adhere to established operational guidelines and store policies
and procedures.
- Evaluate guest inquiries and as needed refers to Guest Experience
Leader and/or Leader on Duty. Key Accountabilities:
The incumbent must be able to consistently perform all the
following duties and responsibilities with or without a reasonable
accommodation. - Ensures the health and well-being of live animals
by providing the correct care in accordance with the established
Petco standards, policies and procedures including the completion
of the hourly animal health check and wellness cards.
- Interacts professionally and effectively through verbal and
written communication with all professional contacts with an
emphasis on company interests.
- Provides prompt and courteous service to all Petco guests by
determining their needs and sharing product knowledge to suggest
the appropriate merchandise, and by effectively employing
suggestive selling techniques to increase individual sales.
- Demonstrates knowledge in nutrition, Pals Rewards membership
sign-up, Welcome to the Family and effective suggestive selling
techniques to increase sales.
- Ensures an exceptional guest experience for all Omni-channel
initiatives, to include but not limited to Instacart, Extended
Aisle and Repeat Delivery.
- Performs all aspects of point-of-sale service, e.g. cash sales,
credit and check sales, returns and exchanges. Performs the daily
balance of cash drawer as necessary.
- Assists in stocking and facing merchandise according to
established standards.
- Completes cash register transactions as well as guest carry-out
service consisting of merchandise weighing up to but not exceeding
50 pounds per trip.
- Adheres to loss prevention policies.
- Assists in the loading, unloading and stocking of merchandise
according to established procedures, in order to ensure that the
store is well stocked and that inventory counts are accurate.
- Ensures that store animals, birds, reptiles and fish receive the
highest quality care, maintained in habits that are clean, safe,
and secure, and that all reasonable and required steps are taken to
maintain their good health.
- Alerts store leaders immediately if any animal, reptile, bird or
fish is in need of medical attention or other special care.
- Performs routine housekeeping tasks as required to maintain the
professional image and appearance of the store, to include
sweeping/mopping the floors, dusting, washing the windows, facing
the merchandise on the shelves, restroom maintenance, etc.
- Assists store leadership in the opening/closing of the store as
needed, to include the accurate completion of required
paperwork.
- Participates in the completion of quarterly and annual physical
inventory counts.
- Adheres to and promotes established safety procedures and
maintenance of clean, safe and healthy environment for store
partners, guests and animals.
- Performs special projects as assigned. Supervisory
Responsibility:
None. Work Environment:
The majority of job duties are conducted indoors, although
merchandise receiving, merchandise carry-outs, or stock balancing
will require leaving the store briefly. This position requires
bending, kneeling, moving merchandise and standing for long periods
of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing
material handling equipment. Improper use of safety equipment
and/or not following proper lifting techniques may pose of risk of
injury to customers, pets, and store personnel. Follow all safety
precautions and procedures. Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. If you are a returning visitor who has an
existing account, please click here . Current PETCO Partners
Current Partners can explore internal opportunities by logging in
to PetNet.
Keywords: Petco Animal Supplies, Inc., Colorado Springs , Guest Experience Specialist, Other , Colorado Springs, Colorado
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsRemote Accounts Payable Assistant Description: A software development company needs applicants for an opening for a Remote Accounts Company: VirtualVocations Location: Littleton Posted on: 04/16/2021 WAREHOUSE SELECTOR Description: WAREHOUSE SELECTOR br br 17100 East 81st Avenue Commerce City, CO 80022 br br br Day Shift Outbound Full Case Order Selection:The Day Shift Warehouse Specialist selects product and stages pallets (more...) Company: McLane - Foodservice Location: Parker Posted on: 04/16/2021 Need Help Picking Kids Up From School Description: Help needed We are looking for someone to pick up kids from school and drop them off Company: Care.com Location: Parker Posted on: 04/16/2021 Salary in Colorado Springs, Colorado Area | More details for Colorado Springs, Colorado Jobs |Salary Optician Description: Thank you for considering Mountain Vista EyeCare as your new career, we look forward to meeting you Work with an Established, Private-Practice, and an Amazing Team: Mountain Vista Eyecare is Company: Mountain Vista Eye Care Location: Littleton Posted on: 04/16/2021 Hair Stylist - Southlands Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist Company: Great Clips Location: Parker Posted on: 04/16/2021 Financial Consultant - Greenwood Village, CO Description: Job Description:Phone Financial Consultant-Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, (more...) Company: Fidelity Investments Location: Littleton Posted on: 04/16/2021 Systems Engineer III - Cloud Infrastructure and Operations Description: JOB SCOPE Responsible for maintaining, troubleshooting, and improving compute, storage, virtualization, container, and operating systems in our Cloud Infrastructure and Operations group Implement and (more...) Company: Spectrum Location: Littleton Posted on: 04/16/2021 Systems Solution Architect Description: Raytheon Technologies Intelligence and Space RI S Engineering is seeking a Front End of the Business FEOTB Solution Architect to assist the Technical Director with customers within the Constellation (more...) Company: RTX Location: Littleton Posted on: 04/16/2021 Auto Center Assistant Description: Position Summary...As a Tire Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what (more...) Company: Sam's Club Location: Parker Posted on: 04/16/2021 Workplace Planning Consultant I - Greenwood Village, CO Description: Job Description:Workplace Planning Consultant I -Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, (more...) Company: Fidelity Investments Location: Parker Posted on: 04/16/2021 |