VTC Administrator (Shift Work) - TS/SCI Required

Company: General Dynamics Information Technology
Location: Colorado Springs
Posted on: November 21, 2020

Job Description:

REQ RQ71416 Travel Required None Requisition Type Regular GDITis currently seeking a talented Video Teleconferencing (VTC) Administrator with an active TSSCI clearance to provide monitoring, maintenance, and advanced support of video communications for Enterprise Unified Communications supporting a 24x7 NOC (Network Operations Center). Responsibilities include Tier I and Tier II resolution and customer support for scheduled or active video teleconferences (VTCs). The candidate must be familiar with the use of VC Wizard VTC scheduling software, SharePoint, Service Central Ticketing System, Tandberg Management System (TMS), and other VTC support tools as needed. Flexibility Requirement NOC is 24x7 shift work to include weekends and holiday for all employees Day Shift 6am - 230pm Swing Shift 2pm - 1030pm Mid Shift 1030pm - 6am Skill Requirements Familiarity with Video Teleconferencing (VTC) service and support to include scheduling monitoring administrative support and technical assistance to Video Teleconference customers Manage resource availability and conflicts for Video Networks Ensure compliance with VTC network security policies and procedures Possess understanding of H323 Protocol Stack Comprehensive knowledge of network topology along with VTC network hardware and software tools listed above Knowledge of operating systems and applications as they pertain to the VTC environment Interface with vendors to ensure proper performance of tools and software packages Process Authorized Service Interruptions (ASI's) as directed by GDIT Management Provide After Action Reports (AARs) for Problem Management resolution Participate in special projects as required by GDIT Management Key Competencies Interpersonal Skills Effective Communication skills - verbal and written Listening skills Problem analysis and problem solving Attention to detail and accuracy Customer Service oriented Ability to work independently within a Team Concept Ability to multitask in a stressful environment Must have a TSSCI Clearance and the ability to obtain Poly. Education Requirement Bachelor's Degree in Computer Science or a related technical discipline or the equivalent combination of education technical certifications or training or work experience 2-5 years of directly related experience in network or VTC administration and support Certification Requirement Security CE or IAT II Certification Clearance Requirement Must have a TSSCI Clearance and the ability to obtain required Polygraph zpost djobs dpost cjpost clearedjobs beltwaycareers jobopening clearancejobs defensejobs jobs itjobs techjobs tsjobs tsscijobs tssci topsecretjobs scijobs armajobs gdjobs jobposting jobhuntchat career jobsearch joblisting nowhiring jobtips technologyjobs jobshiring ithiring hiringit hiring jobs techjobs itsupportjobs jobsitsupport itsystemsjobs systemsadminjobs networkadminjobs dcjobs dodjobs vajobs mdjobs dmvjobs beltwayjobs beltwaycareers jobseekers indeed indeedjobs monsterjobs monster careerbuilder militaryjobs jobsformilitary armyjobs afjobs marinejobs helpdeskjobs jobshelpdesk helpdeskcareers djobs dpost cjpost rcellich clearedjobs jobopening clearancejobs defensejobs jobs itjobs techjobs tsjobs tsscijobs tssci topsecretjobs scijobs saicjobs leidosjobs armajobs gdjobs gdit gditjobs lmitjobs lmjobs jobposting jobhuntchat career jobsearch joblisting nowhiring jobtips technologyjobs jobshiring ithiring hiringit tweetmyjobs jobopening opportunity employment rtjobs jobangels ISDCJ diajobs inteljobs We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. GDIT is an Equal OpportunityAffirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics Information Technology, Colorado Springs , VTC Administrator (Shift Work) - TS/SCI Required, Other , Colorado Springs, Colorado