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IT Intern

Company: Cobham
Location: Colorado Springs
Posted on: November 21, 2020

Job Description:

Overview We are Cobham Advanced Electronic Solutions (CAES), a technologically advanced electronics company employing more than 3,600 talented makers, thinkers, innovators, and doers nationwide. We build things that solve challenging problems from deep space to the depths of the ocean. We serve customers in defense, aerospace, security, medical, and industrial markets. Are you searching for a career with a company that offers challenging, diverse projects and opportunities? Are you looking for a position with a company that is growing and able to offer long-term professional advancement? Searching for a company that values a friendly work environment and that values YOU? Consider CAES. peoplefocusedmissiondriven everymissionmatters A career with CAES is more than just a job, it is the pathway to a bright future. Summary: At Cobham, the Information Technology Intern provides technical support and assistance across the organization. This intern will be responsible for hardware refresh projects, system builds, and general shop maintenance. In addition, this intern will be responsible for asset management and maintaining inventory levels for all site locations. This internship is located onsite in Colorado Springs, CO. Cobham interns will have the opportunity to interact regularly with internal customers and work on a variety of projects that impact business operations. Responsibilities Provide basic customer service while responding to e-mail and online requests for tickets and project queries Support the projects of IT to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the services we provide the end user. Track and monitor all support cases to ensure timely resolution and follow-up Clearly identify, document, and find solutions for internal IT issues based on project scope. Escalate critical customer situations to the appropriate level of management and engineering expertise Communicate technical issues as they arise to management for resolution as to the customer base Contribute to documentation and knowledgebase article library as applicable As applicable, Work alongside various departments within the site as a whole to learn basics of each group to expand knowledge base of the site and IT overall. Qualifications MINIMUM: Currently enrolled in and working toward a Bachelor's degree in Information Technology or Computer Science High school diploma Minimum GPA of 3.0 PREFERRED: Strong written and verbal communication skills. Demonstrated skills in the use of Microsoft Office applications including Outlook, Excel, Word, and Access Knowledge of Windows 10 Employment Transparency: Cobham is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of Cobham to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. Cobham will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants. The EEO is the Law poster is available here and the poster supplement is available here . The Pay Transparency Policy is available here . Cobham Advanced Electronic Solutions is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to CAEScareerscobhamaes.com and let us know the nature of your request and your contact information .

Keywords: Cobham, Colorado Springs , IT Intern, Other , Colorado Springs, Colorado

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