ColoradoSpringsRecruiter Since 2001
the smart solution for Colorado Springs jobs

Business Strategy Analyst Senior--Bank Omnichannel Sales & Service Performance (Remote work locat...

Company: USAA
Location: Colorado Springs
Posted on: November 20, 2020

Job Description:

Job Description We are currently seeking a talented Business Strategy Analyst Senior--Bank Omnichannel Sales & Service Performance for one of the following locations: San Antonio Home Office II/III, Phoenix Campus, Plano Campus, Colorado Springs Campus, Tampa Campus or 100% Remote Work Environment. The Bank Omnichannel Sales & Service Performance team serves as a central data and analysis resource for multiple units within the Bank Omnichannel group. We provide analysis supporting Omnichannel strategy and serve as performance analysis "concierges" for the bank's channels, first-line-of-defense risk & controls, and experience & delivery teams. We advance the instrumentation, accuracy, and utilization of Omnichannel critical data elements by 1) maintaining oversight and governance of data that drives our channels, ensuring its accuracy and compliance to regulatory requirements, 2) being the single source of truth for omnichannel performance ensuring data consistency, serving all channels that serve our members, 3) developing omnichannel performance reporting and scorecards in an actionable format to execute on the sales and service strategy, and 4) having a deep understanding of channel strategy and delivering insights that help omnichannel leaders and partners effectively deliver a member-focused experience. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. USAA Careers - Award Winning Workplace (17 seconds) USAA Careers - World Class Benefits (31 seconds) Job Tasks: * Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. * Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. * Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. * Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. * Leverages advanced data-driven problem-solving techniques to manipulate and interpret business data. Translates findings into insights for strategy management and execution. * Communicates the significance of strategic insights to the senior leaders and other key stakeholders. * May provide guidance and on-the-job training to less experienced team members. Minimum Experience: * Bachelor's Degree in Business, Science, Finance, Economics or related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (10 years of experience in lieu of a degree). * 6 or more years of experience in data/analytics, strategy consulting, or related business experience, OR Master's Degree and 4 or more years of experience in data/analytics, strategy consulting, or related business experience * Project management experience * Experience with hypotheses-driven problem solving * Experience bringing analytics to action using visualization tools (e.g. Tableau) * Experience influencing business decisions * Experience performing complex data analysis *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses. Preferred Experience: * 2+ years of risk, controls, or compliance analytics experience OR 2+ years of bank performance, strategy, or operations analytics experience * Experience in Tableau or similar business intelligence tools * Experience in data extraction, i.e. SAS/SQL The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed descript

Keywords: USAA, Colorado Springs , Business Strategy Analyst Senior--Bank Omnichannel Sales & Service Performance (Remote work locat..., Other , Colorado Springs, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Warehouse Package Handler in Englewood
Description: Auto req ID: 257193BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: Parker
Posted on: 11/24/2020

Shop & Deliver (Car Required)
Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to (more...)
Company: Instacart Shoppers
Location: Parker
Posted on: 11/24/2020

Class A CDL Flatbed Driver - OTR & Regional Routes
Description: CDL A truck driver benefits: Pay Increase: Drivers Average 77,500 per Year Our Drivers keep moving - Get your next load within the next 60 minutes or get
Company: Central Oregon Truck Company
Location: Parker
Posted on: 11/24/2020


Holiday Earnings - Shop and Deliver with Instacart
Description: FULL-SERVICE SHOPPER br br Why shop and deliver with Instacart br br Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, (more...)
Company: Instacart
Location: Parker
Posted on: 11/24/2020

Appointment Setters
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to supply specialized guidance to our current (more...)
Company: Tima
Location: Littleton
Posted on: 11/24/2020

CDL Driver Hiring Now Great Benefits
Description: What we offer: A local position where you are home every night Industry leading Health Insurance Dental, Vision, Life, Short amp Long-Term Disability Insurance 401 k with Company Match Employee (more...)
Company: Waste Management
Location: Parker
Posted on: 11/24/2020

Local Drivers Base plus Benefits
Description: Earn up to 75,000 Paid Vacation Our Drivers average
Company: C R & R Inc.
Location: Parker
Posted on: 11/24/2020

Warehouse Package Handler
Description: Auto req ID: 257193BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities as (more...)
Company: FedEx Ground PH US
Location: Parker
Posted on: 11/24/2020

Supplement Your Income - Shop and Deliver
Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to (more...)
Company: Instacart Shoppers
Location: Parker
Posted on: 11/24/2020

Stylist (Part-Time)
Description: WE ARE CONFIDENCE. It s what we offer to every client we help look and feel amazing, and it s how we exemplify ourselves as a community built on love , loyalty and a healthy way of life . (more...)
Company: Life Time
Location: Parker
Posted on: 11/24/2020

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Colorado Springs RSS job feeds