Chief Program and Strategy Officer

Company: EL PASO DIABETES ASSOCIATION
Location: Colorado Springs
Posted on: September 13, 2020

Job Description:

To provide executive leadership for El Paso Diabetes (EPD) education programming and organizational strategic position. Primary roles are to partner with the Executive Director (ED) in leadership of the organization and be responsible for all EPD programs.

Lead the Program Department and supervise all programs activities, including: diabetes education programs, special projects, and all other programs operated by EPD. Responsible to recommend all program-related strategy, policies, and procedures. Responsible for program staffing, financial control of programs, and related reporting systems. Work closely with the Board of Directors and Director including managing the Diabetes Educators- Provider Network.

Develop and maintain a variety of relationships within the community and nation-wide; serve on regional and national boards or committees. Maintain a knowledge base of current science, trends, activities, and changes within the diabetes community and El Paso community at-large. Exercise discretionary authority in significant matters. This position has major responsibility for implementation of the organizational strategic plan.

General Duties and Responsibilities:

Support the ED

• Brief the ED related to all EPD programs and diabetes issues and trends.

• In consultation with the ED, lead in program strategy and oversight.

• In consultation with the ED, support in organizational strategy and oversight.

• Prepare for and attend Board Meetings with the ED.

• Serve as Officer in Charge in the absence of the ED.

Diabetes Educators- Provider Network

• Staff the Diabetes Educator- Provider Network, ensuring a proper agenda, meeting materials, minutes, and providing other support as needed.

• Prepare and update Diabetes Educators- Provider Network support materials and provide orientation to all new members.

• Working with the Chair of the Diabetes Educators- Provider Network and ED, develop and recommend program policies, see that procedures are written, and that Program Staff are trained to implement them appropriately.

• Facilitate the sharing of program related information with Diabetes Educators- Provider Network and Board of Directors, as appropriate.

Supervise, Lead, and Support Program Team

• Develop and maintain an effective diabetes program team.

• Prepare and monitor program staff objectives.

• Prepare, implement, and evaluate, a program staff development plan and see that program staff keep current on diabetes prevention and management; see that staff credentials are kept current.

• In coordination with the ED, provide oversight and guidance in all personnel matters for program staff including hiring, termination, annual performance appraisals, and compensation-related procedures.

• Schedule, assign, and review work for the program staff.

• Prepare annual performance reviews for program staff.

Direct and Lead the Program Department

• Supervise all education programs for EPD.

• Develop aligned program strategic plans; present plans for ED and Diabetes Educators- Provider Network approval.

• Provide oversight and guidance for all program department functions, including legal matters, program policies and procedures, contracts, staff training and development, contingency planning, purchasing, archival and record-keeping, and other functions.

• Ensure the organization’s programs adhere to established policy, law, and applicable statutory requirements.

• Monitor program grant award/income and contract/administrative procedures to comply with legal, regulatory, audit control, and internal procedural requirements. Review all program income and expenses and discuss any concerns with program staff or the ED.

• Analyze program reports, budgets, and expenses; report and recommend action to the ED.

• Collaborate with the Accounting Department to facilitate effective fiscal controls for the Program Department.

• Respond to inquiries regarding programs.

• Provide program information for the EPD website, newsletter, or other communication vehicles.

• Recommend and monitor budgets for the Program Department. Prepare recommendations for major shifts in program spending; approve minor shifts in expenditures based on original approved budget.

• Coordinate and lead Program Department meetings.

Be involved with a program or special projects.

• Deliver community diabetes education on a periodic basis.

• Lead special projects at the request of the ED.

Incorporate diabetes and strategy knowledge and skills

• Develop and maintain advanced knowledge relative to diabetes prevention and management.

• Develop and maintain advanced knowledge about evidence-based program and policy strategies relative to diabetes.

• Develop and maintain advanced knowledge of non-profit strategy, leadership, and management.

• Provide technical assistance to partners and staff regarding diabetes.

Serve as a leader for diabetes prevention and management in the El Paso region

• Represent EPD, holding true to mission and values.

• Serve on regional diabetes related coalitions or groups.

• Prepare and deliver presentations related to EPD and diabetes.

• Develop and maintain contact with a broad cross section of community organizations.

• Be aware of emerging mission-related news within and outside the region.

• Implement activities to solicit community input and collaboration.

• Publish or co-author papers or reports related to programs or strategy.

Qualifications

Education and Experience:

• Bachelor’s degree required.

• Registered nurse, registered dietitian, and certified diabetes educator required.

• A minimum of seven (7) years management experience required.

• A minimum of seven (7) years’ experience delivering diabetes management programs.

• Experience hiring, developing, managing, and evaluating staff required.

• Experience managing budgets, grants, and government contracts strongly preferred.

Knowledge, Skills and Abilities:

• Excellent leadership and management skills.

• Exceptional organizational, analytical, and conflict resolution skills.

• Advanced knowledge related diabetes education.

• Considerable knowledge of diabetes mellitus.

• Considerable knowledge of local, state, and national diabetes issues and trends.

• Considerable knowledge about non-profit and governmental organizations, their governance, organizational dynamics, and financial management.

• Ability to manage multiple projects, meet deadlines, and otherwise organize work for self and others.

• Ability to communicate effectively in verbal and written form.

• Ability to prepare, interpret, and present technical data.

• Ability to establish and maintain effective working relationships with supervisors, co-workers, board members, committees, regulatory agencies, hospitals, and the public.

• Knowledge and proficiency in MS Office and related information technology hardware and software.

• Ability to learn new software as needed.

• Ability to drive and have access to reliable transportation that can be used for reimbursable business.

• Fluency in Spanish preferred.

Physical Requirements / Work Conditions:

• Frequent evening and weekend work required.

• Out-of-town travel required.

• Frequent in-region travel required.

• Work conducted in office environment and in the community.

• Repetitive motion in the operation of computer.

• Frequent sitting required; occasional standing, bending, and stooping.

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The description is intended to provide a general understanding of the requirements for the position and shall not be construed as declaring the absolute particulars of the position. Management reserves the right to assign, direct and control the work of employees as necessary.

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Keywords: EL PASO DIABETES ASSOCIATION, Colorado Springs , Chief Program and Strategy Officer, Other , Colorado Springs, Colorado