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Senior IT Project Manager

Company: Moogsoft
Location: Denver
Posted on: September 16, 2019

Job Description:

Moogsoft is the creator of Moogsoft AIOps - a next generation approach to IT Operations and Analytics driven by real-time machine learning. Moogsoft AIOps helps Enterprises & Service Providers deliver consistently excellent customer experiences, regardless of the underlying complexity or dynamic nature of the supporting infrastructure. Companies like Yahoo! and GoDaddy are leveraging Moogsoft today to reduce operational noise and correlate events across all their applications, network, infrastructure, and social media to gain actionable service insights and detect and resolve incidents faster than ever before.About the Role

  • Provides project management coordination within Moogsoft customer deployments
  • Provides both consultative and project delivery support for every aspect of project implementation and operation
  • Manages external customer communications as well as internal, cross-functional communication
  • Works across all customer and Moogsoft stakeholders to ensure that all project artifacts are accurate to ensure on-time delivery
  • Provide and support the tools and reporting framework for the PMO and Professional Services organizationsKey Responsibilities
    • Manage complex software deployments
    • Develop artifacts that include: project plans, resource plans, training and test plans, and cutover plans, applying appropriate project methodology
    • Ensure that business requirements are delivered by Subject Matter Experts (SMEs)
    • Manage project scope, budget, risks and timelines
    • Manage communications across all the project organizations around status, timeline and milestones.
    • Build productive internal/external working relationships
    • Ability to effectively communicate internally with Sales, PreSales, Professional Services along with external customers
    • Identify critical path and interdependencies that could pose risks to the projects
    • Works well under pressure, is sensitive to deadlines, can interact in a team environment, can adapt quickly to change, has deep attention to details and possesses excellent customer service skillsCritical Skills Required
      • Ability to learn new technology and tools while working in a fast-paced start-up environment
      • Ability to keep projects on track and prepare project artifacts and communications
      • Organizational agility and proven track record on learning new methodology and tools
      • Is a self-starter, prioritizing on getting the right tasks done first, and ability to work with little to no supervision.
      • Strong verbal, written, and presentation skills
      • Excellent analytical and problem solving skills
      • Experience with Agile methodologies and organizational change management is desirable
      • Proficiency in Microsoft Office and Project Management Software (Mavenlink preferred)
      • Excellent communication, consultative, and conflict resolution skills
      • Proven written communication and documentation skillsMoogsoft Perks and Benefits:
        • Unlimited vacation and sick day policy
        • Competitive salary, 401(k) plan and equity to all employee
        • Attractive benefits package including health and dental coverage
        • Fully stocked kitchen and catered meals
        • Opportunity for career development in a fast-paced, progressive company
        • Team volunteering events and off-site outings
        • Corporate sports teams - bring your A-game, we like to win!
        • Game room equipped with ping pong, foosball and dart

Keywords: Moogsoft, Colorado Springs , Senior IT Project Manager, IT / Software / Systems , Denver, Colorado

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