Service Desk Developer
Location: Colorado Springs
Posted on: October 10, 2018
Job Ad Template OU.LOCATION We are seeking a highly experienced and skilled Ivanti/LANDESKService Desk Developer/Administrator. The successful candidatewill use their experience to proactively recommend improvements,implement enhancement requests and ensure all modifications to thesystem are tested appropriately. This position can be a Remote location. Key Skills & Competencies Ivanti/LANDESK Service Desk product suite Process Designer for all modules (Incident, Problem, Change,Service Catalog)User ManagementConsole AdministrationWeb Desk AdministrationQuery DesignerConnection Manager and Data ImportsObject DesignerWindows ManagerAdvanced Design and Calculations (Boo Programming)--- LANDESK Certification desirable (LANDESK ServiceDesk Certified Engineer, LANDESK Service Desk Process Designer) --- Documentation writing --- Solid system testing practices --- Xtraction Reports --- Excellent written and verbal communicationskills --- HTML and Web Design experience is a plus Principal Duties/Activities Regular system development and maintenance, including: Data Imports (sources, schedules, filtering)Data Connections (creating mappings where required, etc.)Maintaining system calculationsAmending Process Designs as per request of process ownersWindow Design changesBuilding/Amending Service Catalogue itemsUse of Test to Live release toolsCreating/Maintaining QueriesBug fixing and defect managementDashboard DesignHTML CodingDevelopment of Xtraction ReportsLiaise with LANDESK Technical Support on the resolution ofcases loggedAssist internal IT resources with day-to-day supportUpskill internal LANDESK Administrator resources and createassociated documentationTechnical Knowledge and Awareness --- LANDESK Service Desk, LANDESK Process Design,LANDESK Endpoint Manager, LANDESK Asset Manager, Microsoft SQL,Xtraction Security: All applicants must be a U.S Citizen or U.S Person as defined byITAR (a lawful permanent resident or someone who is a protectedindividual as defined by 8 U.S.C.1324b(a)(3)). In order to beeligible for positions requiring a Security Clearance, you must be aUS Citizen. About Us: Cobham is one of the world's leading companies engaged in thedevelopment, delivery and support of leading-edge aerospace anddefense systems in the air, on land and at sea. Our clients andpartners trust Cobham to deliver the mission-critical technologythey need, and we trust our employees to draw on their ingenuity andpassion to deliver those solutions. This leads to an empoweringculture for our people. Our Leadership team is open, sharing plansfor the next five years, driving retention by offering demanding,exciting work, and providing full guidance and mentoring. Cobham is an Equal Opportunity/Affirmative Action Employer andembraces diversity in our employee population. It is the policy ofCobham to provide equal opportunity to all qualified applicants andemployees without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, age, disability,protected veteran status, or genetic information. Cobham willrefrain from discharging, or otherwise discriminating against,employees or applicants who inquire about, discuss, or disclosetheir compensation or the compensation of other employees orapplicants. PandoLogic.Category: Technology, Keywords: Help Desk Specialist
Keywords: Cobham, Colorado Springs , Service Desk Developer, IT / Software / Systems , Colorado Springs, Colorado
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