Junior Telecommunications Analyst

Company: Maximus
Location: Colorado Springs
Posted on: September 28, 2024

Job Description:

**Telecommunications Analyst Job Description**

Seeking a detail-oriented Telecommunications Analyst to manage and optimize telecommunications systems and infrastructure, analyzing data to identify areas for improvement and implementing solutions to enhance communication efficiency and cost-effectiveness.

**Job Responsibilities**

* Analyze telecommunications data to identify trends, patterns, and anomalies to optimize systems and infrastructure
* Troubleshoot and resolve telecommunications issues, coordinating with service providers and vendors as necessary
* Support the deployment and usage of Avaya soft phone (Onex Communicator) and IP Hard phones
* Perform changes in container-based technology (OCP)
* Design, test, and deploy VDN/vector logic, routing, and call treatment based on business requirements
* Ensure compliance with telecommunications regulations, security standards, and data protection policies

**Requirements**

* High School Diploma, GED, or equivalent
* 1+ year of experience in the related field
* Active Secret Clearance
* Proficiency in PBAX and VoIP communications (Avaya, Cisco), Avaya Virtual Platform
* Experience working with Windows 2012/2016 R2, AIX, RHEL, IBM Big Fix
* Must be based in the Colorado Springs, Colorado area and be available for on-site work
* Team player, fast learner with ability to work proactively and independently to support mission critical operations

**Desired Qualifications**

* Certified in Microsoft Technology Associate (MTA) and Linux
* Prior experience with Homeland Security

**Company Overview**

MAXIMUS is a leading operator of government health and human services programs, partnering with state, federal, and local governments to provide critical, high-quality health and human service programs to diverse communities. As a responsible steward for government programs, we help the federal government deliver on its promises to our people.

**Equal Employment Opportunity**

MAXIMUS is an Affirmative Action/Equal Opportunity Employer, providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disabled status.

**Compensation**

MAXIMUS compensation is based on various factors, including job location, education, training, experience, and external market and internal value analysis. Annual salary is just one component of our total compensation package, which includes short- and long-term incentives, program-specific awards, and a variety of benefits.

Keywords: Maximus, Colorado Springs , Junior Telecommunications Analyst, IT / Software / Systems , Colorado Springs, Colorado