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Technical Solutions Assistant

Company: Vivacity Tech
Location: Colorado Springs
Posted on: May 7, 2024

Job Description:

The Technical Solutions Assistant will provide internal IT support through user administration and maintaining/troubleshooting network infrastructure and computer workstations as needed at each location.

On an as needed basis, your duties will included:

  • Communicate with and provides technical support to employees on technical inquiries for systems and applications
  • Prepare computer workstations for new hires and helps in familiarizing new hires with computers and applications
  • Provide support with basic IT infrastructure and networking
  • Assist with other various IT Admin duties as needed
  • May provide support for internal ERP application design and implementation
  • May be responsible for maintaining and troubleshooting network systems, installing new hardware, and modifying existing hardware
  • May assist in developing new company-wide technical solutions
  • May travel to other Vivacity Tech locations in the area
  • Perform other duties as assigned Knowledge, Skills & Abilities
    • Excellent verbal and written communication skills
    • Expert technical skills with the ability to troubleshoot and assist and train others
    • Excellent organizational skills and attention to detail
    • Excellent time management skills with a proven ability to meet deadlines
    • Ability to function well in a high-paced and at times stressful environment
    • Extremely proficient with Google Suite or similar software with the ability to learn new or updated software
    • Ability to work independently Values
      • Carry passion.
      • Desire excellence.
      • Keep dreaming.
      • Help others.
      • Be Vivacious. Education & Experience
        • High school diploma and minimum 1 years relevant experience required
        • Bachelor's degree or equivalent combination of education and experience preferred Physical Requirements
          • Prolonged periods of sitting or standing at a desk and working on a computer

Keywords: Vivacity Tech, Colorado Springs , Technical Solutions Assistant, IT / Software / Systems , Colorado Springs, Colorado

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