Network Administrator

Company: Jones Grove IT Recruiting
Location: Colorado Springs
Posted on: August 4, 2022

Job Description:

Network AdministratorFull Time - Direct HireColorado Springs Area - HybridOur client is looking for an Network Administrator to support their clients in and around the Colorado Springs Area.You will mainly work from home with occasional visit to the clients site for on-site support.Responsibilities and Duties:Develop and implement scalable & secure policies and procedures for networks and serversDevelop and implement proactive monitoring and automated problem resolution techniques for client up-timeTroubleshoot Tier 3-4 Service Desk requests received through tickets or phone, including end user requests (impacting one user) and infrastructure and application requests (impacting many users)Collaborate with others as needed to ensure tickets are resolved within SLA timeframesFollow up on outstanding requests and ensure timely resolution/escalationBuild and deploy client hardware as neededIT Support may include but is not limited to: Microsoft 365 licensing and administration, cloud antivirus management, WatchGuard Firewall configuration, remote patch management and monitoring, Active Directory management, Ubiquiti Wireless network management, switch configuration, scheduled backups, Apple Mac and Windows support, Server, VM and VMWare management, and core systems software support, Linux OS maintenance, Azure cloud management.Must be willing to travel as needed for onsite support capacityQualifications:4-year college degree in computer science or computer information systems, or equivalent experience5 or more years of Service Desk experience in IT Related fieldAptitude for continued learning of new concepts and technologyAbility to troubleshoot networking issues, advanced Windows server issues, and advanced application issuesAbility to handle customer requests in a calm and professional mannerHave CompTIA A+, Network+, or Security+ certification or ability to get it within 6 monthsDemonstrated advanced communication and problem resolution skillsDemonstrated leadership qualities (including Fidelity, Compassion and Drive) and ability to train othersTraining and additional certifications will be provided as neededAbout Jones GroveJones Grove brings over 25 years of dedicated Information Technology recruiting to the marketplace and that has led us to place virtually every function within an IT organization.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Jones Grove IT Recruiting, Colorado Springs , Network Administrator, IT / Software / Systems , Colorado Springs, Colorado