ColoradoSpringsRecruiter Since 2001
the smart solution for Colorado Springs jobs

Kiosk Manager (Costco Channel)

Company: Wireless Advocates
Location: Colorado Springs
Posted on: January 15, 2021

Job Description:

Job Locations: US-CO-Colorado Springs Mission:Headquartered in Seattle, Washington, Wireless Advocates is a leading provider of wireless products and services both online and in over 600 retail locations nationwide. Together with the top wireless carriers (Verizon, T-Mobile, AT&T, Sprint) and OEM's (Apple, Samsung, LG, Motorola), our expert team of wireless professionals are here to help people connect.Wireless Advocates operates retail kiosks and online sales activities for our retail partners: Costco Wholesale, Army & Air Force Exchange Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange (NEX). Wireless Advocates is proud of our relationships with partners in building successful wireless operations within their stores. Our private label sales kiosks integrate effortlessly into retail environments, delivering customers a great experience.Responsibilities:As a Kiosk Manager, you will be serving one of the nation's leading retailers. You'll work closely with your team to deliver outstanding sales results (both on a personal and team level), operational excellence and an exceptional member experience. From driving daily sales performance to meeting operational standards, you'll identify areas for improvement and, working with your District Manager and HR business partner as necessary, respond quickly to close the gaps. And, with the same focus, you'll celebrate success to reinforce your team's effort and accomplishments.This is an exciting opportunity in a retail space that is primed for massive growth now that 5G is here. We hold a unique advantage in that we're able to offer all of the latest devices and plans from Verizon, AT&T, and T-Mobile/Sprint. These roles come with full benefits and excellent pay - with base, bonus and commissions, our managers are averaging $22/hr and our top performers are averaging $34/hr and higher.Are You The Right Type of Leader?You are the type of manager who others want to work for. You exhibit high levels of professionalism, set a good example with your own behavior and hold team members accountable for doing the same. You take pride in a well-maintained location and in providing exceptional member service. You establish and maintain effective working relationships with your team, peers, manager and Costco personnel. You communicate expectations and hold your team members accountable.ResponsibilitiesManages the successful operation of a Wireless Advocates-branded kiosk within a Costco location with employees. The Kiosk Manager is responsible for recruiting new team members as necessary and ensuring that the location is properly staffed at all times. The Kiosk Manager is also responsible for achieving personal and team sales/profit contribution goals and meeting all operational standards, including staff training and development, employee engagement and retention, customer experience, loss prevention, safety, kiosk maintenance and team professionalism. Since this is a retail position, the Kiosk Manager is expected to work all required shifts on Friday, Saturday and Sunday.Leadership* Models appropriate, professional behavior consistent with the company's guiding principles and key tenets and holds team members accountable for the same.* Communicates all relevant information in a timely manner (i.e. promotions, inventory, etc.).* Ensures all sales, operational and other SOPs standards are met and that all applicable SOPS are consistently executed.* Maintains an engaging work environment for our employees and the members we serve through effective coaching and critical conversations.* Communicates relevant information to team members in a timely and effective manner, including holding daily sales huddles.* Proactively identifies and addresses performance gaps.* Develops and maintains effective working relationships with carrier reps and general management.* Responds timely to customers, company employees and host store personnel, and ensures team members do the same; swiftly addresses member escalations.Sales Performance* Consistently meets or exceeds sales and performance expectations in each location, including personal and team sales goals.* Ensures consistent execution of the company's GUESTS sales process by self and team members.* Utilizes available reports/metrics to monitor performance and build individual development plans.* Holds team members accountable to all performance standards, minimizing or eliminating performance gaps with a sense of urgency, and partners with his/her District Manager and/or HR business partner as appropriate.Operational Performance* Ensures that the kiosk is clean and well-maintained at all times, that all pricing is current and accurate, that all POP is timely and accurately displayed and all required display fixtures are operable.* Enforces safety procedures.* Consistently meets or exceeds, and holds team accountable for meeting or exceeding, all operational standards.* Non-Negotiables.* Quality of Sale.* Adherence to published work schedules, meal breaks and timekeeping.* Safety and Training compliance.* Inventory control.Recruiting and Scheduling* In partnership with District Manager, recruits new team members consistent with core headcount budget to maintain a fully-staffed kiosk.* Writes compliant schedules for team members.* Ensures adequate coverage in order to prevent unstaffed locations.Qualifications:Requirements* 2+ years of experience working in a retail and/or customer service environment and at least 1 year managing others (commission sales experience a plus).* Established reputation for honest/ethical leadership and leading by example.* Is customer obsessed.* Effective organizational and time management skills; strong attention to detail.* Ability to hold team members accountable, have crucial conversations and uphold company policies and operating procedures.* Effective communication and interpersonal skills.* Skilled at problem solving and conflict resolution.* Well-developed ability to make sound decisions.* Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.).* Ability to work a flexible schedule including varied shifts that include evenings, weekends and holidays.Competencies* Customer focus* Ensures accountability* Directs work* Drives results* Attracts top talentWe've Got You Covered!At Wireless Advocates, we are committed to providing our team with the support and resources to succeed in their career, as well as exceptional benefits for a healthy work-life balance.* Medical, Dental, and Vision coverage* Retirement Savings including 401(k) with company match* Paid Vacation Time* Short-Term & Long-Term Disability Insurance* Employee Assistance Program 100% company paid* Life Insurance Policy 100% company paid* Flexible Spending AccountsWireless Advocates is an equal opportunity employer, we encourage and support diversity in the workplace.To find out more about us, visit our website at: www.wirelessadvocates.com

Keywords: Wireless Advocates, Colorado Springs , Kiosk Manager (Costco Channel), IT / Software / Systems , Colorado Springs, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Digital Signal Intelligence Software Engineer
Description: Job DescriptionWould you like to work in a collaborative environment at a state of the art facility in Aurora or Dulles Then join our team of engineers solving problems that make the world a safer place (more...)
Company: Raytheon
Location: Watkins
Posted on: 01/16/2021

Java Software Engineer
Description: We have an exciting opportunity for a Java API Developer with our industry-leading client in Englewood, Colorado.Due to client requirement, applicants must be willing and able to work on a w2 basis. For (more...)
Company: Eliassen Group
Location: Englewood
Posted on: 01/16/2021

Medical Assistant Mobile Vaccine Clinic
Description: Medical Assistant opportunity withUCHealth. Performs routine clinical and administrative duties insupport of mobile vaccine clinics in Colorado Springs.Work Schedule: Full Time, hours vary between 7:00 (more...)
Company: UCHealth
Location: Lakewood
Posted on: 01/16/2021


Database Analyst
Description: Ref ID: 00610-0011661534Classification: Database AnalystCompensation: 47.50 to 55.00 hourly--- Serving as Survey Project Lead, responsible for developing, administering, and managing large and small (more...)
Company: Robert Half
Location: Denver
Posted on: 01/16/2021

Software Engineering Manager
Description: Software Development Manager6 Month Contract-to-hireDenver, CO or DTC/Lone Tree Rate:--Negotiable DOE br ---Our client has their sights set on upending the wireless industry and unseating the entrenched (more...)
Company: Brooksource
Location: Denver
Posted on: 01/16/2021

Java Engineer (With product engineering experience)
Description: Currently no visa sponsorship Technical Requirements Object-oriented programming and component-based development Very strong Java core experience experience working with Java 1.8 Strong
Company: infoCorvus
Location: Denver
Posted on: 01/16/2021

Frontend Web Developer
Description: An investment firm in Denver is looking for an experienced quantitative cash flow modeler with front end Angular web application skills, to join a team working on complex mortgage
Company: Analytic Recruiting Inc.
Location: Denver
Posted on: 01/16/2021

Back End Developer
Description: Develop a state-of-the-art product. Make sense of the future. Use data to drive business. br If you are a passionate coder who wants to make an impact working on a product that clients love, we---d (more...)
Company: CB Insights
Location: Denver
Posted on: 01/16/2021

Frontend Developer
Description: Diablo Media is looking for a full-time Front End Developer to join our team. This person will help architect and build our front-end infrastructure to support the expansion of our lead generation business. (more...)
Company: Diablo Media
Location: Denver
Posted on: 01/16/2021

Angular Developer
Description: Full Job Description n n Description of Work: n n Provide development support to the government client to enable design, development, and implementation of web-based enterprise software solutions following (more...)
Company: Kelly Technology
Location: Denver
Posted on: 01/16/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Colorado Springs RSS job feeds