Supervisor, Valet Operations
Company: SP Plus Corporation
Location: Colorado Springs
Posted on: September 22, 2022
OverviewBasic Function Assist in the day-to-day management of a
location ensuring that valet operations are handled within
contractual guidelines of the specific location, adhering to
company policies and procedures, fostering good client relations
and promoting a professional image and approach to the business.
- Greet guests courteously.
- Ensure customers are receiving timely service. -
- Assist customers in and out of their vehicle.
- Drive, park, and retrieve customer vehicles in a safe and
- Assist with hiring, training, and coaching an excellent valet
- Create a staffing schedule according to the anticipated daily
- Maintain full compliance to the standard operating procedures,
while ensuring the safety and security of vehicles and keys at all
- Prepare and process daily paperwork according to audit
- Ensure that drive lanes and crosswalks are clean of debris,
water, oil spills, etc.
- Create and implement a successful staging plan, utilizing all
aspects of the locations layout to ensure maximum parking
- Quickly distinguish vehicle make and models; have a general
knowledge of vehicle operations. -
- Substitute for any position, if necessary.
- Complete other duties as needed. -Qualifications -Salary Range:
-$16.00 per hourBenefits: - Eligible employees will participate in
the various benefits plans including medical, dental, vision, -
flexible spending accounts, long/short term disability, life
insurance, accident insurance, 401k and paid time off. -To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
-Education/Experience - Minimal high school diploma or equivalent
and a minimal 6 month related experience or training; or equivalent
combination of education and experience. -Drivers License -
Required to have and maintain a valid state-issued drivers license
with a current address and an acceptable driving record. - Ability
to drive a vehicle with a manual transmission (stick shift) may be
required depending on the location. -Oral Communication - Speaks
clearly; Listens and gets clarification; Responds well to
questions. -Written Communication - Writes clearly and
informatively; Able to read and interpret written information.
-Customer Service Maintains positive attitude. Responds to requests
for service and assistance professionally and courteously.
-Adaptability - Adapts to changes in the work environment; Able to
deal with change, delays, or unexpected events. -Judgment -
Exhibits sound and accurate judgment. -Physical Demands: these
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. -While performing the duties of this job, the employee
is frequently required to sit, stand, walk, use hands and fingers,
handle or feel objects and to talk. - The employee will walk and
run for extended periods of time to park and retrieve customer
vehicles; including the use of stairs and elevators. -The employee
is occasionally required to climb or balance; stoop, kneel or
crouch. The employee must be able to lift and/or move up to 25
pounds. Specific vision abilities required by this job include
close vision, peripheral vision and ability to adjust focus. - -SP+
is an equal opportunity employer committed in policy and practice
to recruit, hire, train, and promote, in all job classifications,
without regard to race, color, religion, sex, age, national origin,
citizenship status, marital status, sexual orientation, veteran
status, disability or other classes protected by federal or state
law. SP+ does not tolerate harassment of or retaliation against any
employee or applicant on the basis of these characteristics, or
because the individual exercised his or her EEO rights.
Keywords: SP Plus Corporation, Colorado Springs , Supervisor, Valet Operations, Hospitality & Tourism , Colorado Springs, Colorado
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