Retail Department Supervisor
Company: Sierra
Location: Colorado Springs
Posted on: August 6, 2022
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Job Description:
Job Summary:Responsible for ensuring the execution of
merchandise presentation plans and priorities for assigned
departments. Ensures an excellent customer experience by engaging
and interacting with all customers, and maintaining a clean and
organized store.Responsibilities:Role models exceptional customer
serviceCreates a positive internal and external customer
experiencePromotes a culture of honesty and integrity; maintains
confidentialityAccurately processes and prepares merchandise for
the sales floor following company procedures and standardsMaintains
and upholds merchandising philosophy and follows established
merchandising procedures and standardsMaintains current, fresh, and
fashionable featuresTakes an active role in training and mentoring
Associates on merchandise guidelines, protection standards and
established best methodsEnsures Associates execute tasks and daily
activities in accordance with store plan; reprioritizes as
neededCommunicates accurately and effectively with management and
Associates when setting and addressing priorities; provides period
progress updatesProcesses cash register transactions accurately and
efficiently according to established policy and procedureMaintains
all organizational, cleanliness, and recovery standards for the
sales floor and participates in the maintenance/cleanliness of the
entire storeProvides and accepts ongoing recognition and
constructive feedbackPartners with Management on Associate training
needs to increase effectivenessEnsures adherence to all labor laws,
policies, and proceduresPromotes credit and loyalty programs during
customer interactionsSupports and participates in store shrink
reduction goals and programsPromotes safety awareness and supports
maintenance of a risk-free environmentPerforms other duties as
assignedRequirements:Able to work a flexible schedule to support
business needs, including nights and weekendsSuperior
organizational skills with attention to detailCapable of handling
multiple tasks at one timeAbility to respond appropriately to
changes in direction or unexpected situationsTeam player, working
effectively with peers and supervisors to accomplish tasksCapable
of lifting heavy objects with or without reasonable
accommodationStrong communication skillsAbility to train othersOne
year retail and 6 months of leadership experienceBenefits offered
to all Associates include: Associate discount; Employee Assistance
Program (EAP); smoking cessation support; paid sick time;
bereavement leave; child care discounts; pet insurance; credit
union; cell phone discounts; and referral bonuses. In addition,
Associates who meet certain service or hours requirements are
eligible for the following benefits: 401(k); medical; dental;
vision; health savings account; health care flexible spending
account; life insurance; short and long term disability coverage;
AD&D paid parental leave; paid holidays/vacation time/personal
days; group auto/home/renters insurance discounts; scholarship
program; and adoption assistance. Management Associates are also
eligible to participate in an annual incentive program.
Pay Range: Starting at $15.00
Keywords: Sierra, Colorado Springs , Retail Department Supervisor, Hospitality & Tourism , Colorado Springs, Colorado
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