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Retail Department Supervisor

Company: Sierra
Location: Colorado Springs
Posted on: August 6, 2022

Job Description:

Job Summary:Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.Responsibilities:Role models exceptional customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityAccurately processes and prepares merchandise for the sales floor following company procedures and standardsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsMaintains current, fresh, and fashionable featuresTakes an active role in training and mentoring Associates on merchandise guidelines, protection standards and established best methodsEnsures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides period progress updatesProcesses cash register transactions accurately and efficiently according to established policy and procedureMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts ongoing recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assignedRequirements:Able to work a flexible schedule to support business needs, including nights and weekendsSuperior organizational skills with attention to detailCapable of handling multiple tasks at one timeAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksCapable of lifting heavy objects with or without reasonable accommodationStrong communication skillsAbility to train othersOne year retail and 6 months of leadership experienceBenefits offered to all Associates include: Associate discount; Employee Assistance Program (EAP); smoking cessation support; paid sick time; bereavement leave; child care discounts; pet insurance; credit union; cell phone discounts; and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k); medical; dental; vision; health savings account; health care flexible spending account; life insurance; short and long term disability coverage; AD&D paid parental leave; paid holidays/vacation time/personal days; group auto/home/renters insurance discounts; scholarship program; and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.

Pay Range: Starting at $15.00

Keywords: Sierra, Colorado Springs , Retail Department Supervisor, Hospitality & Tourism , Colorado Springs, Colorado

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