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Customer Service Site Lead (AAE)

Company: Aleut Federal
Location: Colorado Springs
Posted on: August 5, 2022

Job Description:

TheCustomer Service Site Lead resolves IT issues quickly, effectively, and with the proper documentation to develop a knowledge base for staff use.Responsibilities:

  • Awareness of all facets of IT deployment in NIPR/SIPR/JWICS environments
  • Staff mentoring and training
  • Review and reset priorities to address the client mission and high priority initiatives
  • Develop collegial and productive relationships with other groups is necessary to accomplish client objectivesRequirements:
    • Bachelor's Degree from an accredited university in Computer Science, Software Engineering, Business Administration, Management, or another scientific or technical discipline
    • At least ten (10) years of relevant experience (Bachelor's Degree may be used towards experience)
    • At least five (5) years of government contracting experience required
    • Military and/or government experience a plus
    • ITIL certification required - Foundation at a minimum
    • Project Management Professional (PMP -) certification is a plus
    • Must possess a current TS (SCI preferable)

Keywords: Aleut Federal, Colorado Springs , Customer Service Site Lead (AAE), Hospitality & Tourism , Colorado Springs, Colorado

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