Entry-Level Customer Service
Company: Fidelity Investments
Location: Colorado Springs
Posted on: August 4, 2022
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Job Description:
Job Description FIDELITY INVESTMENTS Customer Relationship
Advocate Are you eager to be part of something positive and work
within a dynamic and collaborative team environment? At Fidelity,
collaboration isn---t just about working together in our teams;
it---s about improving lives together. Our success as a firm is due
to the personal responsibility and pride our associates take in
getting things right, and the compassion that drives us to go above
and beyond to exceed expectations for our customers and each other.
We have a phenomenal career opportunity for recent and upcoming
college graduates , regardless of your major in school, because you
do not need to have finance degree to advance in this role . We
offer a paid, industry-leading training and development program to
fully prepare you to acquire FINRA Series 7 and 63 licenses. You
will receive support, mentoring, dedicated study time and training
materials to help you be successful in acquiring your FINRA
licenses, The skills you bring Ability to establish rapport and
relationships through effective communication Unwavering dedication
towards helping others while being pro-active Responsibilities Our
successful Customer Relationship Advocates (CRA) are essential in
interacting with our clients via incoming calls and assist them
with a broad range of needs including: answering questions about
their account balances guiding them to the appropriate online
financial resources helping them feel more confident and make
clearer financial decisions educating on options to improve their
financial security and achieve their financial dreams. Our
commitment to you Student loan assistance and tuition reimbursement
for eligible employees 18 days of paid time off (based on years of
service) plus 8 paid Federal holidays Opportunities to volunteer
and give to your local community during work hours Workplace
wellness initiatives, weekly meditation calls, and company
subsidized balanced meal options at onsite cafeterias To learn
about additional benefits, click here relocation benefits may be
available We believe in being DifferentTogether . Fidelity---s nine
affinity groups are self-organized groups of employees with common
interests in areas such as race, ethnicity, gender or sexual
orientation, or who share similar interests based on similar sets
of experiences who come together to create a positive, inclusive
workplace for all employees. We continuously strive for a diverse
and inclusive workplace where we respect and value our associates
for their unrivaled perspectives and experiences. Fidelity
Investments is an equal opportunity employer. This opportunity is
brought to you by Fidelity University Talent. Please see below for
the salary range for work locations in Colorado only: $47,500 This
position is eligible for incentive compensation or an annual bonus
opportunity. Certifications:Series 07 - FINRA Company Overview
Fidelity Investments is a privately held company with a mission to
strengthen the financial well-being of our clients. We help people
invest and plan for their future. We assist companies and
non-profit organizations in delivering benefits to their employees.
And we provide institutions and independent advisors with
investment and technology solutions to help invest their own
clients--- money. Join Us At Fidelity, you---ll find endless
opportunities to build a meaningful career that positively impacts
peoples--- lives, including yours. You can take advantage of
flexible benefits that support you through every stage of your
career, empowering you to thrive at work and at home. Honored with
a Glassdoor Employees--- Choice Award, we have been recognized by
our employees as a Best Place to Work in 2022. And you don---t need
a finance background to succeed at Fidelity---we offer a range of
opportunities for learning so you can build the career you---ve
always imagined. Many of our associates are continuing to work
remotely temporarily due to COVID-19. When Fidelity employees
eventually return to the office, our goal is for most people to
work flexibly in a way that balances both personal and business
needs with time onsite and offsite through what we---re calling
"Dynamic Working." We invite you to Find Your Fidelity at
fidelitycareers.com. Fidelity Investments is an equal opportunity
employer. We believe that the most effective way to attract,
develop and retain a diverse workforce is to build an enduring
culture of inclusion and belonging. Fidelity will reasonably
accommodate applicants with disabilities who need adjustments to
participate in the application or interview process. To initiate a
request for an accommodation, contact the HR Leave of
Absence/Accommodation Team by sending an email to accommodations
fmr.com, or by calling 800-835-5099, prompt 2, option 3. We welcome
those with experience in jobs such as Retail Assistant, Retail
Sales Associate, and Stock Associate and others in the Retail to
apply.
Keywords: Fidelity Investments, Colorado Springs , Entry-Level Customer Service, Hospitality & Tourism , Colorado Springs, Colorado
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