-Must be able to effectively communicate both verbally and written
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotel Group
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
include wearing nametags.
-Comply with Wyndham Hotel Group Standards and regulations to
encourage safe and efficient hotel operations.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
-Perform other duties as requested by management.
-Plans and coordinates details for meetings
-Complete accurate BEO's, upselling food, beverage, room rental,
recreation, special amenities and technology
-Communicate all changes on Event Orders to other departments
-Actively prospects and solicits new contacts and business
opportunities for meetings
-Acts as on-site contact for meeting and meeting groups and larger
groups as needed
-Produces tickets for master billing including contract services,
room rental and guests
-Complete weekly backlog reports and other departmental reports as
-Attends weekly resume meeting, training programs and other meeting
-Provides feedback to Director of Sales & Marketing relating to
guest comments, observations, industry news
-Follow up with client contact at the end of each meeting to ensure
satisfaction and obtain feedback
-Assists with and completes special projects and assignments as
designated by the Director of Sales & Marketing
-Produces invoices for clients
-Other duties as assigned
Wyndham Hotels & Resorts is committed to attracting, motivating,
and retaining talented team members who align with our company's
core values. We are proud to reward our full time team members with
comprehensive benefit programs and resources which include:
-Health insurance with HSA and FSA options
-Short- and Long-Term Disability coverage
-401(k) with generous company match
-Paid Time Off (PTO)
Participation in any of the benefit plans and programs made
available to team members is subject to satisfaction of eligibility
requirements. Wyndham Hotels & Resorts reserves the right to amend
or terminate any benefit plan or program at any time in accordance
with applicable law.
Wage Rate: $50,000
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 22 brands
strong across 9,000 hotels in more than 95 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we
champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio-distinguished by our leading
economy and midscale brands-delivers just that.
We are AmericInn-- by Wyndham, Baymont-- by Wyndham, Days Inn-- by
Wyndham, Dazzler-- by Wyndham, Dolce Hotels and Resorts-- by
Wyndham, Esplendor-- Boutique Hotels by Wyndham, Hawthorn Suites by
Wyndham--, Howard Johnson-- by Wyndham, La Quinta-- Inns & Suites,
Microtel by Wyndham--, Ramada Encore by Wyndham, Ramada Worldwide--
by Wyndham, Registry Collection Hotels, Super 8-- by Wyndham, The
Trademark Collection-- by Wyndham, Travelodge-- by Wyndham, TRYP by
Wyndham--, Wingate by Wyndham--, Wyndham Alltra, Wyndham Garden--,
Wyndham Grand-- and Wyndham Hotels and Resorts--.
Headquartered in Parsippany, N.J. with offices around the globe in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 9,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Cheyenne Mountain Resort, 3225 Broadmoor Valley Rd,
Colorado Springs, Colorado 80906
Employment Status: Full-time