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Guest Service Agent

Company: Drury Hotels
Location: Colorado Springs
Posted on: April 6, 2021

Job Description:

Rise. Shine. Work Happy. SO MUCH MORE

Property Location:

1170 InterQuest Parkway - Colorado Springs, Colorado 80921

Starting at $13.75 per hour.

BASIC FUNCTION:

Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, problem resolution, etc. May also assist with set up breakfast and kickback which may include food preparation, set up, service and or cleaning after service. May be asked to perform duties of a Hot Breakfast Host / Hostess or Bartender when needed. Maintains a high standard of integrity, service and hospitality at all times to promote the Drury culture with customers and co-workers.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction in English and speak English clearly. Requires the ability to relate to the public in a warm, friendly manner. Requires the ability to pay attention to detail and handle multiple tasks simultaneously. Requires thorough knowledge of Drury Hotel's policies and procedures. Requires the ability to handle money, make change, and utilize office machines in normal day to day activities. Must be willing to and have the ability to work alone as scheduled.

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly "+1 Service" bonus. Starting hourly pay for this role is

12.21

The starting wage may be above this rate, based on relevant experience, skills, and education.

You belong at Drury Hotels.

Learn about and apply to join our family of employees.

Keywords: Drury Hotels, Colorado Springs , Guest Service Agent, Hospitality & Tourism , Colorado Springs, Colorado

Click here to apply!

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