Retail Parts Pro
Company: Advance Auto Parts
Location: Colorado Springs
Posted on: January 13, 2021
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Job Description:
Retail Parts ProAt Advance Auto Parts, a Retail Parts Pro (RPP)
is part of the management team and responsible for growing the
sales of automotive parts and related merchandise in accordance
with company standards. The Retail Parts Pros must be committed to
inspiring our team, helping our customers succeed, and growing the
retail business profitably and with integrity.A Retail Parts Pro at
Advance Auto Parts is responsible for: * Being an "A' player on the
Advance Auto Parts team * Having a passion for serving our
customers and offering superior service to every customer, every
day * Being actively engaged in our business and bringing their
best to work every day * Being committed to improving themselves,
their fellow Team Members and our company * Working to exceed their
individual and store targets every day * Offer a superior shopping
experience to every customer in a way that drives up our DIY
traction scores and helps the store achieve full potential. Key
Focus Areas:* Providing Legendary Customer Service * Knowing retail
metrics * Executing on daily, weekly and period goals to drive
profitable retail growth Essential Job Skills needed to be a
Successful Retail Parts Pro include ability to:* Work with General
Manager to produce a consistently winning store * Communicate
effectively, verbally and in writing * Build strong relationships
(team, customers, peers, Store Support Center Team Members and
supervisor) * Transfer parts knowledge to all store team members to
help increase the stores product knowledge and sales * Ability to
effectively plan, delegate and hold others accountable for their
individual and store results. * Effectively execute all key tasks,
critical to supporting our 4 key strategies (Transform DIY,
Accelerate Commercial, Availability and Service Excellence),
including attachment selling, selling premium parts, etc. *
Maintain high standards of customer service and create a superior
customer experience for each customer by promptly greeting them and
helping them locate the right merchandise for their project *
Maintain and develop a comprehensive product knowledge * Maintain
an awareness of and achieve maximum results on all promotions and
advertisements * Execute merchandise moves, stocking and display
with high housekeeping standards * Participate in inventories and
periodic cycle counts * Ring sales at register and provide prompt
and expedient service * Build customer loyalty and aid customers in
locating the right merchandise for their project * Use computers
accurately and effectively * Work well in a diverse, fast-paced and
results-oriented retail environment * Produce consistently high
sales averages * Manage time effectively * Demonstrate strong
organizational skills * Be punctual and at work as scheduled Key
Duties and Responsibilities: * Responsible for working with the
General Manager to lead the store team and grow the retail business
in conformity with the company's 4 key strategies and 3 core values
* Maintains rapport with current retail customers in order to keep
abreast of their needs * Consistently provides professional,
courteous and prompt customer service to both retail and commercial
customers, utilizing parts experience and knowledge to insure
complete customer satisfaction * Delegates or completes the marking
and storing of parts in stockroom according to prearranged system *
Assists in managing inventory and the appearance of Parts
Department * Completes all required training materials, attends all
scheduled company meetings, and meets or exceed all assigned sales
goals or quotas * Utilizes a strong knowledge of automotive
systems, categories of merchandise, warranties, and Company
Policies to make recommendations and suggestions to customers to
gain their confidence and business * Thorough understanding of
automotive principles and the ability to diagnose problems and
recommend solutions * Performs other assigned store duties that
include, but are not limited to, stocking, cleaning, sales,
customer service, cashiering, truck loading/unloading, delivering,
and inventory management * Demonstrating an eagerness to be a team
player and assist in other functions as assigned by the store
management team Work Schedule: * Must have a flexible schedule that
would allow you to work an assortment of days, evenings, and
weekends as needed to provide quality service and grow the business
profitably and with integrity. Job Requirements:Retail Parts
ProPrior Experience that sets a Professional Sales Associate up for
Greater Success* 3-5 years of prior automotive parts experience is
preferred * 2-3 years of previous management experience is
preferred * History of successful job performance * Working
knowledge of automotive systems * Diagnostic ability to include:
internal engine, suspension, brakes, electronic, exhaust, and all
other related systems for an automobile * ASE certification
preferred, but not required * Proven ability to work in a
fast-paced and highly dynamic work environment * Must possess good
verbal communications skills, including good salesmanship abilities
* Must have a valid driver's license and be able to become fleet
safety certified Education/License Requirements: * High School
diploma and/or GED Physical Demands:The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job, with or
without reasonable accommodation. While performing the duties of
this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands
and fingers to handle or feel; reach with hands and arms; climb or
balance; and stoop, kneel, crouch, or crawl. The employee must
frequently lift and/or move up to 50 pounds and occasionally lift
and/or move up to 100 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, depth
perception, and ability to adjust focus.Work Environment:The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job, with or without reasonable
accommodation.While performing the duties of this job, the employee
is usually working inside; however, they will occasionally be
outside and exposed to various weather conditions while performing
such tasks as installing batteries and wiper blades. The employee
is also occasionally exposed to moving mechanical parts; high,
precarious places; toxic or caustic chemicals; risk of electrical
shock; explosives; and vibration. The noise level in the work
environment is usually moderate.If you are interested in joining
Advance Auto Parts at this exciting time of our growth and you meet
or exceed the qualifications, click on the Apply button below.
Keywords: Advance Auto Parts, Colorado Springs , Retail Parts Pro, Hospitality & Tourism , Colorado Springs, Colorado
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