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Front Desk Agent

Company: Doubletree Colorado Springs
Location: Colorado Springs
Posted on: December 5, 2019

Job Description:

Admire views of Pikes Peak and Cheyenne Mountain during your stay at the DoubleTree by Hilton Colorado Springs Hotel . Located off I-25, minutes from the Colorado Springs Airport and the closest full service hotel to Fort Carson, make it perfect for the business and leisure traveler. When staying at our hotel you'll enjoy beautiful scenery and easy access to attractions. Walk through the doors and be greeted with a smile, outstanding service and the famous warm chocolate chip Cookie by DoubleTree. We are currently hiring a Front Desk Agent for our team. The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. As a Front Desk Agent your responsibilities will include: -Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned. -Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space -Able to work through customer service related issues -Any other duties or responsibilities which might be required by a manager Requirements: *Available on flexible shifts on Weekday, Weekends and Holidays. *Possessing strong written and verbal communication skills *Previous hotel front desk experience *Proficient with technology (ref. 30463)

Keywords: Doubletree Colorado Springs, Colorado Springs , Front Desk Agent, Hospitality & Tourism , Colorado Springs, Colorado

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