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Hospital Manager II

Company: VCA Animal Hospitals
Location: Colorado Springs
Posted on: January 9, 2021

Job Description:

VCA North Academy Animal HospitalJob Title: Hospital ManagerDepartment: Administration/OperationsStatus: ExemptVCA North Academy, has an immediate opening for an experienced Hospital Manager to join our outstanding team of veterinary professionals. VCA North Academy is a well-established, General Practice hospital located in Colorado Springs, CO. We take pride in our dedicated and compassionate technical and non-technical staff as well as our team of 5 amazing Veterinarians.VCA North Academy promotes the health and well-being of companion animals through advanced treatment and education. Our mission is to provide the best quality of care and service for the patient, the client, and the referring veterinarian.We have a well-equipped on-site laboratory, a diagnostic imaging , and a well-stocked pharmacy. Our patient care equipment extends from simple devices that monitor patients' oxygenation levels or blood pressure all the way through ventilator devices and oxygen cages.VCA North Academy is located in Colorado Springs, CO at the base of the Rocky Mountains and Pikes Peak right out the window.The Hospital Manager under the guidance of the Regional Management team and in partnership with the Medical Director-performs a wide range of administrative activities related to the practice.The Hospital Manager must believe in a team concept of management, valuing the opinion of staff and leadership team to create a culture of superior client service and patient care. This includes: mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital's mission of delivering high quality patient care and exceptional client service.The Hospital Manager must have an above average knowledge of financial statement analysis and be very familiar with all HR compliance regulations.The Manager must be "hands-on" and be willing to adjust responsibilities as the hospital staff, culture and client expectations change. Above all, the goal of the administrator is to work with the management team and Doctors to insure the highest quality medicine for our patients and a work environment that encourages employee growth.Job Responsibilities

  • Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
  • Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
  • Build and maintain relationships with referral hospitals and community partners.
  • Develop, execute and oversee an annual marketing plan for the hospital.
  • Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
  • Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
  • Positively represent the hospital and VCA in the professional community and to the general public.Skills and Qualifications
    • At least 3 years of managing a veterinary practice and financial budget management experience is preferred.
    • Knowledge of sales and marketing techniques.
    • Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
    • The ability to make decisions, delegate responsibility and achieve results with hospital team members.
    • Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
    • Respect for and willingness to work with clients and their pets.
    • Must be able to handle multiple tasks and deal with an environment of changing priorities.Education and/or Experience: College Degree preferred. At least 3 years of previous veterinary management experience a plus as well as a CVPM or interest in obtaining.Computer Skills: To perform this job successfully, an individual should have previous computer skills, including Windows based software and Microsoft Office, online email, calendar, internet and practice management software.BenefitsWe offer competitive compensation along with a comprehensive benefits package, including: medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!You're joining a team with nearly limitless boundaries of personal and professional growth. Strong candidates are encouraged to apply.Job Responsibilities
      • Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
      • Build and maintain relationships with referral hospitals and community partners.
      • Develop, execute and oversee an annual marketing plan for the hospital.
      • Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
      • Review the P&L Report monthly and partner with the Hospital Manager and Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
      • Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
      • Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
      • Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.
      • Supervise the administration and case review of client medical complaints.
      • Positively represent the hospital and VCA in the professional community and to the general public.Benefits
        • We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!

Keywords: VCA Animal Hospitals, Colorado Springs , Hospital Manager II, Healthcare , Colorado Springs, Colorado

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