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Manager HRSS Data Management

Company: CenturyLink
Location: Broomfield
Posted on: October 10, 2019

Job Description:

About CenturyLink CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business. Job Summary Manages work of administrative level employees, provides coaching, feedback and direction. Oversee and manage the daily activities of HR data management team. This global support includes HR Data Entry, HR Data Audits, Release Testing, Workflow Request, Mass Loads and Production Issues. Leads implementation of best practices in the areas of data management and continually improves accuracy and efficiency of processes. Interface with the HR Shared Services Leaders and data management stakeholders to set requirements, timelines and SLA's. Responsible for identifying ways to make the team more efficient, providing higher quality of service, and seek out process automation (which may include RPA and other technology). Excellent understanding of data administration and management functions. Job Description Lead the HR Data Coordinators by reviewing and managing workloads, priorities, and general support. Manage day-to-day activities of the Data Management team, including setting and monitoring individual and team performance goals, conducting one on one meetings, team meetings and attending/participating in leadership meetings. Escalation point for data concerns, issues and ad hoc requests. Assist with team duties as needed. Design, implement and execute Data Management quality control audits for designated key areas of risk. Stakeholder and quality management; using data to drive key deliverables, which include: understanding and tracking cost per transactions, identifying process efficiencies, ensuring high quality and accuracy of service, and identify/implement more process automation Qualifications Detail oriented with 6+ years of in-depth working knowledge of HR functions, Employee Life Cycle and processes. An analytical mindset with problem-solving skills Experience in Applicant Tracking Systems (ATS), Success Factors, SAP or other HR ERP systems Demonstrated ability to handle, produce, and maintain confidential information. Highly skilled in planning and scheduling sequential activity. Experience in training, process development, PC systems and Microsoft Office applications are required. Ability to work in a fast-paced environment and adapt to changes quickly. Ability to build effective relationships and collaborate with HR and IT colleagues and leadership. Assist with reports and data extraction when needed Devise and implement efficient and secure procedures for data handling Experience in establishing rules and procedures Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.) Troubleshoot data-related problems and authorize maintenance or modifications Assists with the development of the Data Management Team by serving as technical mentor and trainer. Demonstrated ability to handle, produce, and maintain confidential information. Coordinates all system changes and modifications with HRIS and HRIT management. Education Bachelors or Equivalent

Keywords: CenturyLink, Colorado Springs , Manager HRSS Data Management, Executive , Broomfield, Colorado

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