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Project Manager - Unified Communications

Company: Verizon
Location: Colorado Springs
Posted on: May 19, 2019

Job Description:

What you'll be doing...

The UCC/UCCaaS Project Manager will serve as the lead resource on UCCaaS implementations. The Project Manager is responsible for coordinating all activities from various internal and external teams, such as UCCaaS engineers, MPLS OM's, VOIP PM's, Managed Services PM's, CPE PM's, account teams vendors and customer resources. Project Manager will be responsible for driving project to completion, on time and on budget and ensuring all deliverables in the customer signed SOW are completed.


  • Develop and execute project management programs for complex UCC/UCCaaS implementation projects.
  • Manage information, resources, and change control and customer expectations as defined by signed SOWs.
  • Chair internal and external status meetings; provide weekly executive level status reports.
  • Facilitate site activations and manage Day 1 support issues.
  • Coordinate scheduling dates with related Vz teams (MPLS, VOIP, CPE, and Managed Services), vendors (Cisco) and customer contacts.
  • Transition project from Implementation to Operation.
  • Complete all required systems to trigger invoicing.

    What we're looking for...

    You'll need to have:

    • Bachelor's degree or four or more years of work experience.
    • Three or more years of relevant work experience.
    • Project Management experience.
    • PMP certification.
    • ITIL Certification.
    • Willingness to work a flexible schedule, including nights and weekends as needed to support customer activations.
    • Willingness to travel up to 25% of time.

      Even better if you have:

      • A degree.
      • Knowledge of IP,Telephony, Cisco UC applications and design concepts, Verizon MPLS, VOIP, and CPE ordering.
      • Three or more years of Project Management experience of large complex solutions.
      • Strong in MS Project.
      • Knowledge of Verizon provisioning systems such as PQ, VRD, UOTM.
      • Ability to present to executive level audiences.

        When you join Verizon...

        You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

        Equal Employment Opportunity

        We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Keywords: Verizon, Colorado Springs , Project Manager - Unified Communications, Executive , Colorado Springs, Colorado

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