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Housing Case Manager

Company: Catholic Charities of Central Colorado, Inc.
Location: Colorado Springs
Posted on: September 21, 2022

Job Description:

To further Catholic Charities' mission to minister to the poor and vulnerable by screening, assessing, and coordinating needed services with a focus on housing. To foster a welcoming atmosphere where clients are treated with dignity and respect.

The housing case manager provides intake, case management, and extensive follow up with clients to determine continued housing; working cooperatively with other agencies to link individuals to financial services and community resources that meet their expressed needs; and providing direct services and accurate data entry to track and record contacts.

Success in this position means being able to direct and support clients in obtaining housing. The ideal candidate will be able to work with a variety of clients regardless of background. They must be able to cultivate relationships throughout the community with other agencies, landlords and existing stakeholders.

Essential Duties/Responsibilities

Conduct intake screenings and assessments for households seeking emergency services, including homeless prevention supports, to maintain current housing situation or rapid re-housing resources.
With the client, create a housing stabilization plan and schedule for follow up to assess progress toward goals.
Follow up client contacts to assess goal attainment and need for further referrals.
Connect to other professionals and resources (internal and external) to create a network of ongoing support with the client.
Cultivate and maintain working relationships with landlords and provider organizations for referral and follow up support.
Submit and maintain accurate financial invoices and reports.
Maintain accurate databases (HMIS) of client demographics and services provided. Use appropriate forms to collect demographic program information for accurate documentation of case plans and to produce reliable program statistics and reports.


Ability to work with people in crisis with a calm, positive attitude.
Ability to use sound judgment within defined policies and procedures to determine appropriate action.
Experience with training volunteers to follow agency protocols in adherence to agency policies.
Knowledge of community resources and systems.
Knowledge of social issues such as poverty, gender bias, domestic violence, alcohol and other drug abuse, child maltreatment prevention, cultural diversity, etc.
Proficiency with computer software including Microsoft Office suite.

Work Environment

A majority of the assigned duties are performed in an office environment.
The employee is subject to both inside and outside environmental conditions.
Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position.

This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.

High school diploma/equivalency. Associates degree in social work, human services, or related field preferred.
Two years of full-time experience working with direct client/family interaction.
Experience with low income populations and demonstrated ability to manage their needs.
Ability to work effectively with people representing a diverse range of socioeconomic levels while being sensitive to cultural differences.
Sensitivity to issues involving poor and homeless populations.
Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members.
Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships.
Ability to work efficiently, effectively, and multitask in a fast-paced environment.
Ability and willingness to work within the established structure of Catholic Charities.
Occasional evenings and weekends are required to accommodate meetings and special events.


The salary for this position is $18.41/hour with a bilingual differential of $1.00/hour.

Position Classification

Full Time: 40 hours per week
Schedule: Monday - Friday 8:00 am - 5:00 pm


Discretionary Time Off (used for sick leave and vacation)
Employee Assistance Program
Paid Holidays
Paid Leave and Unpaid Leave
Dental Insurance
Medical Insurance
Vision Insurance
Short-term Disability Insurance after 30 days of employment
Long-term Disability Insurance after 6 months of employment
Workers' Compensation Insurance
Life Insurance
$2,000 Dependent Life Insurance for spouse and each eligible child
$50,000 Term Life/AD&D (accidental death & dismemberment) Insurance
Pension Plan (6-8% of wages plus interest) with 20% vesting after 1 year of service
Public Service Loan Forgiveness

Equal Employment Opportunity
Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment.

Applicants and employees need not be Catholic. However all employees are governed by Canon Law or the teachings of the Catholic Church.PI190765628

Keywords: Catholic Charities of Central Colorado, Inc., Colorado Springs , Housing Case Manager, Executive , Colorado Springs, Colorado

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