Housing Case Manager
Company: Catholic Charities of Central Colorado, Inc.
Location: Colorado Springs
Posted on: September 21, 2022
To further Catholic Charities' mission to minister to the poor
and vulnerable by screening, assessing, and coordinating needed
services with a focus on housing. To foster a welcoming atmosphere
where clients are treated with dignity and respect.
The housing case manager provides intake, case management, and
extensive follow up with clients to determine continued housing;
working cooperatively with other agencies to link individuals to
financial services and community resources that meet their
expressed needs; and providing direct services and accurate data
entry to track and record contacts.
Success in this position means being able to direct and support
clients in obtaining housing. The ideal candidate will be able to
work with a variety of clients regardless of background. They must
be able to cultivate relationships throughout the community with
other agencies, landlords and existing stakeholders.
Conduct intake screenings and assessments for households seeking
emergency services, including homeless prevention supports, to
maintain current housing situation or rapid re-housing
With the client, create a housing stabilization plan and schedule
for follow up to assess progress toward goals.
Follow up client contacts to assess goal attainment and need for
Connect to other professionals and resources (internal and
external) to create a network of ongoing support with the
Cultivate and maintain working relationships with landlords and
provider organizations for referral and follow up support.
Submit and maintain accurate financial invoices and reports.
Maintain accurate databases (HMIS) of client demographics and
services provided. Use appropriate forms to collect demographic
program information for accurate documentation of case plans and to
produce reliable program statistics and reports.
Ability to work with people in crisis with a calm, positive
Ability to use sound judgment within defined policies and
procedures to determine appropriate action.
Experience with training volunteers to follow agency protocols in
adherence to agency policies.
Knowledge of community resources and systems.
Knowledge of social issues such as poverty, gender bias, domestic
violence, alcohol and other drug abuse, child maltreatment
prevention, cultural diversity, etc.
Proficiency with computer software including Microsoft Office
A majority of the assigned duties are performed in an office
The employee is subject to both inside and outside environmental
Reasonable accommodation can be made to enable people with
disabilities to perform the described essential functions of this
This description is not intended, and should not be construed, to
be an exhaustive list of all responsibilities, skills, efforts, or
working conditions associated with this job. It is intended to be
an accurate reflection of the principal job elements essential for
making compensation decisions.
High school diploma/equivalency. Associates degree in social work,
human services, or related field preferred.
Two years of full-time experience working with direct client/family
Experience with low income populations and demonstrated ability to
manage their needs.
Ability to work effectively with people representing a diverse
range of socioeconomic levels while being sensitive to cultural
Sensitivity to issues involving poor and homeless populations.
Demonstrated ability to apply culturally appropriate skills in
interactions with clients, co-workers, volunteers, partner
agencies, and other community members.
Excellent communication (verbal and written), problem solving,
listening, and interpersonal skills, with the ability to form and
maintain positive work relationships.
Ability to work efficiently, effectively, and multitask in a
Ability and willingness to work within the established structure of
Occasional evenings and weekends are required to accommodate
meetings and special events.
The salary for this position is $18.41/hour with a bilingual
differential of $1.00/hour.
Full Time: 40 hours per week
Schedule: Monday - Friday 8:00 am - 5:00 pm
Discretionary Time Off (used for sick leave and vacation)
Employee Assistance Program
Paid Leave and Unpaid Leave
Short-term Disability Insurance after 30 days of employment
Long-term Disability Insurance after 6 months of employment
Workers' Compensation Insurance
$2,000 Dependent Life Insurance for spouse and each eligible
$50,000 Term Life/AD&D (accidental death & dismemberment)
Pension Plan (6-8% of wages plus interest) with 20% vesting after 1
year of service
Public Service Loan Forgiveness
Equal Employment Opportunity
Catholic Charities is dedicated to the principles of equal
employment opportunity. We prohibit unlawful discrimination against
applicants or employees on the basis of age 40 and over, race
(including traits historically associated with race, such as hair
texture and length, protective hairstyles), sex, sexual
orientation, gender identity, color, religion, national origin,
disability, military status, genetic information, or any other
status protected by applicable state or local law. This prohibition
includes unlawful harassment based on any of these protected
classes. Unlawful harassment includes verbal or physical conduct
which has the purpose or effect of substantially interfering with
an individual's work performance or creating an intimidating,
hostile, or offensive work environment.
Applicants and employees need not be Catholic. However all
employees are governed by Canon Law or the teachings of the
Keywords: Catholic Charities of Central Colorado, Inc., Colorado Springs , Housing Case Manager, Executive , Colorado Springs, Colorado
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