Manager, Client Implementation Management
Company: T. Rowe Price
Location: Colorado Springs
Posted on: June 21, 2022
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Job Description:
There is a place for you at T. Rowe Price to grow, contribute,
learn, and make a difference. We are a premierassetmanagerfocused
on delivering global investment management excellence and
retirement services that investors can rely on today and in the
future. The work we do matters. We invite you to explore the
opportunity to join us and grow your career with us.
Role Summary
Responsible for complex activities related to client operations and
anticipating issues that can arise. Reviews data analysis to
identify issues, reports findings, and provides preliminary
recommendations. Resolves complex operational issues as required,
in accordance with the regulatory requirements and consumer
laws.
Responsibilities
* Oversees and manages client operations and administration support
activities for clients. Services clients through the client life
cycle, resolves complex operational issues, and monitors requests
through execution. Escalates complex issues and requests to more
senior staff as needed.
* Analyzes data to develop informed operating or servicing
agreements. Negotiates operational servicing requirements based on
analysis. Facilitates resolution of complex operational needs and
escalates complex, nonstandard servicing requirements and engages
more senior staff to develop applicable solution to highly complex
operational issues.
* Communicates on a regular basis with complex and challenging
clients and their service providers to deliver high-quality
services. Facilitates the communication of information to internal
parties. Ensures resolution activities are in accordance with the
local regulatory requirements.
* Leads internal activities and initiatives designed to improve the
client operations process and ensure a high-quality client
experience. Helps develop process improvements.
Typical Qualifications
* Bachelor's degree or the equivalent combination of education and
relevant experience AND
* 5+ years related experience
FINRA registrations are not required for this role and will not be
supported.
Salary will be commensurate with experience.
Minimum salary (USD) starts at:
64500
(Colorado only*) Salary range minimum is one component of our total
compensation and benefits package. *Note: Disclosure as required by
sb19-085 of the minimum salary compensation for this role when
being hired into our offices in Colorado.
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates.
When we embrace the power of diversity and create an environment
where people can bring their authentic and best selves to work, our
firm is stronger, and we create greater value for our clients. Our
commitment and inclusive programming aim to lift the experience for
each associate and builds allies for our global associate
community. We know that a sense of belonging is key not only to
your success at the firm, but also to your ability to bring your
best each day.
Benefits: We invest in our people through a wide range of programs
and benefits, including:
* Competitive pay and bonuses as well as a generous retirement plan
and employee stock purchase plan with matching contributions
* Flexible and remote work opportunities
* Health care benefits (medical, dental, vision)
* Tuition assistance
* Wellness programs (fitness reimbursement, Employee Assistance
Program)
Our policies may change as our working lives evolve. Yet, our
commitment to supporting our associates' well-being and addressing
the needs of our clients, business, and communities is
unwavering.
T. Rowe Price is an equal opportunity employer and values diversity
of thought, gender, and race. We believe our continued success
depends upon the equal treatment of all associates and applicants
for employment without discrimination on the basis of race,
religion, creed, colour, national origin, sex, gender, age, mental
or physical disability, marital status, sexual orientation, gender
identity or expression, citizenship status, military or veteran
status, pregnancy, or any other classification protected by
country, federal, state, or local law.
Keywords: T. Rowe Price, Colorado Springs , Manager, Client Implementation Management, Executive , Colorado Springs, Colorado
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