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Business Travel Sales Manager

Company: Radisson Hotel Colorado Springs Airport Headquarte
Location: Colorado Springs
Posted on: June 20, 2022

Job Description:

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Manager manages accounts with travel throughout the year and negotiates rates for those accounts which travel on a consistent basis. Manager does not book group business. Groups (10 or more rooms per night) will be turned over to the group sales team.


Direct Sales:

-Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license to make sales calls.
-Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
-Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
New Account Development:

-Captures competitor's accounts through networking, research, and reader board surveys in order to target and solicit those most probable to generate new business.
-Acquires referrals from existing accounts: Follows up on all leads within (24) hours of receipt to create new business for the hotel, and, when appropriate, sends leads to other Radisson hotels.
-Plans and implements an on-going Targeted Account Development "hit list" to create new revenue and acquire valuable hotel contacts, and contracts.
-Continually targets and prospects for new business through telemarketing, individual creativity, and innovation.
Yield Management:

-Utilizes yield management techniques by profitably negotiating room rates and function space commitments to enhance the hotel's financial performance.
Account Service and Management:

-Maintains well-documented, accurate, organized, and up-to-date file management system to serve client and employer in the most expedient, organized and knowledgeable manner.
-Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.
-Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
-Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
-Product Knowledge:
-Conducts research, surveys, personal investigation and studies marketplace and territory to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management:

-Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
-Professionalism: Controls expenses while traveling on the property's behalf to minimize department and hotel costs.
-Represents themselves and the hotel. Radisson Hotel Group with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude always.
-Exhibit a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
-Displays a neat, clean, and business-like appearance always.

Keywords: Radisson Hotel Colorado Springs Airport Headquarte, Colorado Springs , Business Travel Sales Manager, Executive , Colorado Springs, Colorado

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