Branch Manager 2 - Cascade
Company: Wells Fargo
Location: Colorado Springs
Posted on: April 10, 2021
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Job Description:
Job Description Important Note: During the application process,
ensure your contact information (email and phone number) is up to
date and upload your current resume when submitting your
application for consideration. To participate in some selection
activities you will need to respond to an invitation. The
invitation can be sent by both email and text message. In order to
receive text message invitations, your profile must include a
mobile phone number designated as "Personal Cell" or "Cellular" in
the contact information of your application. At Wells Fargo, we are
looking for talented people who will put our customers at the
center of everything we do. We are seeking candidates who embrace
diversity, equity, and inclusion in a workplace where everyone
feels valued and inspired. Help us build a better Wells Fargo. It
all begins with outstanding talent. It all begins with you.
Consumer and Small Business Banking (CSBB) is at the center of our
efforts to rebuild trust and transform the way we serve our
customers and clients. The CSBB organization is focused on
innovating and transforming our business with the customer at the
center, better enabling customers to engage with us how, when, and
wherever they choose through a broad suite of financial products
and services. While we are pleased to be an industry leader in many
consumer and small business areas, including retail deposits, debit
card transaction and purchase volume, and small business lending,
our primary goal is delivering for our customers. Our market
positions are an outcome of great work by employees who are
committed to serving our customers. We want to build a strong value
proposition for key consumer and small business segments by
identifying gaps and opportunities and building capabilities to
transform how we engage customers and deliver advice. Branch
Banking serves more than 70 million consumer and small business
customers through a distribution network consisting of retail
branches, ATMs, and online and digital channels, offering financial
products and services to consumers and small businesses through
approximately 5,200 retail banking branches and more than 13,000
ATMs in 36 states and Washington, D.C. Branch Banking includes the
Affluent Segment and Strategy team and Wells Fargo At WorkSM, the
Business Development Office, Business Initiatives, Business
Performance & Accountability, Distribution Strategies, Future
Banking, and Regional Banking. As a Branch Manager, you're
responsible for leading the team to ensure an exceptional customer
and team member experience, manage risk, and support growth. As a
leader, you will coach, motivate, and develop your team of direct
and indirect reports to achieve their full potential and meet
business objectives. Your responsibilities include: --- Lead the
team and serve as a role model for delivering an exceptional
customer experience, ensuring a focus on building relationships,
engaging customers in conversations to understand their financial
needs, and working proactively to help customers succeed
financially--- Be a risk management leader; accountable for
alignment with applicable regulations, policy and procedure
requirements, audit and escalation procedures--- Attract, retain,
and develop talent--- Coach and provide feedback, leveraging
performance management tools and processes--- Maintain a deep
understanding of financial products and services--- Ensure
customers are informed on how Wells Fargo can help make banking
easier through education and demonstration of available digital
options and introducing them to partners that support their
needs--- Provide proactive leadership through customer outreach and
community engagement--- Support customers in resolving or
escalating concerns or complaints--- Manage the staffing, schedule,
and work-flow for a team of direct and indirect reports This SAFE
position has customer contact and job duties which may include the
offering/negotiating of terms and/or taking an application for a
dwelling secured transaction. As such, this position requires
compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all
related regulations. Ongoing employment is contingent upon meeting
all such requirements, including acceptable background
investigation results. Individuals in a SAFE position also must
meet the Loan Originator requirements under Regulation Z (LO)
outlined in the job expectations below. As an Employee Manager, you
are expected to achieve success by leading yourself, your team, and
the business. Specifically, you will: --- Lead your team with
integrity and create an environment where your employees feel
included, valued, and supported to do work that energizes them.---
Accomplish management responsibilities which include sourcing and
hiring talented employees, providing ongoing coaching and feedback,
recognizing and developing employees, identifying and managing
risks, and completing daily management tasks. The salary range
displayed below is based on a Full-time 40 hour a week
schedule.CO-Colorado Springs: Min: $49,700 Mid: $69,000 Max:
$93,600 May be considered for discretionary bonus Required
Qualifications --- 2+ years of leadership experience including
coaching, training, or mentoring--- 2+ years of experience
assessing and meeting the needs of customers and/or helping with
issue resolution--- 2+ years of experience following policies and
procedures Desired Qualifications --- Management experience
including hiring, coaching, and developing direct reports---
Experience building and maintaining effective relationships with
customers and internal partners--- Extensive experience in asking
questions and identifying complex financial needs in order to
provide recommendations on products and services to customers---
Excellent verbal, written, and interpersonal communication
skills--- Ability to effectively network and represent Wells Fargo
within the community--- Self-motivated with a high level of
initiative and accountability--- Ability to work effectively in a
team environment and across all organizational levels; where
flexibility, collaboration, and adaptability are important---
Ability to interact with integrity and professionalism with
customers and team members--- Customer service, operations, or
financial services management experience within a high volume,
fast-paced and constantly changing environment--- Ability to
effectively manage time and competing priorities, exercise
independent judgment, and use critical thinking skills--- Ability
to lead a team to influence, educate, and connect customers to
technology and share the value of digital banking options---
Ability to navigate multiple computer systems, applications, and
utilize search tools to find information--- Knowledge and
understanding of laws and regulations pertaining to the banking
industry--- Knowledge and understanding of compliance controls,
risk management and loss prevention--- Relevant military experience
including working with military protocol and instructions, enlisted
evaluations, officer/leadership reporting--- Relevant military
experience including working in personnel benefits management,
processing military personnel orders or transitions, wartime
readiness operations, human resources or military recruiting Job
Expectations --- Ability to work weekends and holidays as needed or
scheduled--- This position requires SAFE registration at the time
of employment. Wells Fargo will initiate the SAFE registration
process immediately after your employment start date. The
Nationwide Mortgage Licensing System (NMLS) web site
(http://fedregistry.nationwidelicensingsystem.org ) provides the
MU4R questions and registration required for employment in this
position.--- Individuals in Loan Originator (LO) positions must
meet the Consumer Financial Protection Bureau qualification
requirements and comply with related Wells Fargo policies. The LO
qualification requirements include meeting applicable financial
responsibility, character, general financial fitness and criminal
background standards. A current credit report will be used to
assess your financial responsibility and credit fitness, however, a
credit score is not included as part of the evaluation. Successful
candidates must also meet ongoing regulatory requirements including
additional screening, if necessary.--- A review of internal sales
quality performance and corrective action history for current and
former team members may be conducted during the application
process. Salary Information The salary range displayed below is
based on a Full-time 40 hour a week schedule.CO-Colorado Springs:
Min: $49,700 Mid: $69,000 Street Address CO-Colorado Springs: 410 S
Cascade - Colorado Springs, CO Disclaimer All offers for employment
with Wells Fargo are contingent upon the candidate having
successfully completed a criminal background check. Wells Fargo
will consider qualified candidates with criminal histories in a
manner consistent with the requirements of applicable local, state
and Federal law, including Section 19 of the Federal Deposit
Insurance Act.Relevant military experience is considered for
veterans and transitioning service men and women.Wells Fargo is an
Affirmative Action and Equal Opportunity Employer,
Minority/Female/Disabled/Veteran/Gender Identity/Sexual
Orientation. Benefits Summary Benefits Visit
https://www.wellsfargo.com/about/careers/benefits for benefits
information.
Keywords: Wells Fargo, Colorado Springs , Branch Manager 2 - Cascade, Executive , Colorado Springs, Colorado
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