General Manager
Company: ANGLING TRADE
Location: Colorado Springs
Posted on: April 3, 2021
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Job Description:
Angler's Covey Looking for General Manager For more than 30
years Angler's Covey has delivered quality services, products and
expertise that enhance the experience of the fly fishing angler.
Our goals are to provide the best value possible to our customers
and to promote and grow fly fishing in our community. We want to
invite people into the adventure of fly fishing and serve them in
their journey. This philosophy has helped us grow to one of the
largest fly shops in the world. This growth has created a need for
a General Manager to manage a positive, rewarding guest experience
that extends beyond the visit to the store or our website.
Please read the qualifications for this position carefully. The
successful applicant will have to get up to speed quickly and
therefore, we will only consider those who meet all the criteria
listed below. General Manager Job Purpose: Contribute to the
company's profits by leading the team. The ideal candidate is a
passionate angler, creative, guest-focused, product merchant, team
leader with strong operational and analytical skills.
General Manager Job Duties:
--- Has direct oversight responsibility for the sales floor, web
store, purchasing, merchandising, inventory control, shipping and
receiving.
--- Manages staff effectiveness by recruiting, hiring, orienting,
training, coaching, evaluating, recognizing, rewarding, and
disciplining managers and associates.
--- Meets or exceeds the shop's objectives by establishing plans,
budgets, and measurements; allocating resources; reviewing
progress; making mid-course corrections; evaluating sales trends
along with achieving KPI's for sales, margins, customer service,
conversion rate, profit and loss, productivity, and efficiency.
--- Creates and sustains a culture of exceptional customer service
among managers and associates while fostering an authentic
environment for all outdoor enthusiasts.
--- Performs Manager on Duty (MOD) responsibilities for the entire
store, including management of opening and closing procedures,
monetary assets, the customer experience, associate activities, and
other duties as required. Ensures the efficient daily operations of
the store.
--- Manages staffing schedules for the managers and associates to
ensure budget compliance and strategic balance to maximize the
customer experience.
--- Manages Ecommerce team by developing strategic goals,
prioritization and management of website projects and campaigns in
support of these goals, and defining KPIs for online engagement
including SEM, SEO, Site Optimization, Email, Content Marketing,
and Social Media. Supervises web store merchandising, site
operations, product delivery, customer satisfaction, and inventory
management.
--- Manages Merchandising manager team. Responsible for planning,
purchasing, directing, controlling, and evaluating all or most
inventory planning and control activities. Supervises OTB budgets,
store promotions, markdowns, and inventory audits.
--- Manages all policies and procedures related to safety, loss
prevention and standard operating procedures, as well as adherence
to laws and guidelines. Responsible for all compliance aspects of
store operations.
--- Contributes to developing strategic plan by studying
technological and financial opportunities and presenting
recommendations.
--- Initiates and manages promotional sales and events for the
store.
--- Works cooperatively with other managers to further the goals
and objectives of the store.
--- Builds company image by collaborating with customers,
government, community organizations, and employees as well as
enforcing ethical business practices.
--- Maintains professional and technical knowledge by participating
in the sport regularly. Must feed a fly fishing passion that is
contagious to customers, managers, and associates.
--- Advances personal management skills by attending educational
workshops, reviewing professional publications, establishing
personal networks, benchmarking state-of-the-art practices and
participating in professional societies. Skills Required:
--- MUST have passion and knowledge for fly fishing
--- Ability to lead, coach, and motivate
--- Excellent customer service skills
--- Strong problem solving skills
--- Strong analytical skills
--- Detail-oriented
--- Excellent interpersonal skills
--- Tenacious work ethic
--- Ability to be self-motivated in a small company environment/
takes initiative
--- Outgoing, must be a "people person"
--- Excellent time management skills
--- Eenergetic, motivated, and able to multi-task
--- Excellent verbal and written communication skills
--- Merchandising skills
--- Sense of humor Experience and Education Required:
--- Bachelor's degree (B.A. /B.S.) from four-year College or
university and two to three years related experience/training; or
equivalent combination of education and experience.
--- Minimum of 6 years retail management experience
--- Minimum of 2 years retail experience in the Outdoor Industry
field
--- Familiarity with SEM, SEO, Website Optimization, Email
Marketing, Content Marketing, Social Media
--- Proficiency with Microsoft Office (Excel, Word)
--- Proficiency with retail POS systems
--- Evidence of total addiction to fly fishing
Position Type: Full Time - Salary with Bonus plan
Must Relocate to Colorado Springs, Colorado
Minimal Travel Requirements. Angling Trade E-Survey: What should we
focus on next?
Keywords: ANGLING TRADE, Colorado Springs , General Manager, Executive , Colorado Springs, Colorado
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here to apply!
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